Retail Assist & Mercaux Announce Partnership

Peter Duncan-Brown

Sales Director, Mercaux

The partnership will help provide retailers with true omnichannel capabilities, enabled by a new generation of technology

We are very happy to announce that Retail Assist, the UK technology business whose IT software and support are used by leading brands in retail and hospitality, has partnered with Mercaux.

Retail Assist is an award-winning IT services and solutions company, providing UK and international brands with end-to-end business applications and services support that reduce costs, optimise retail operations and support higher revenues. 

The relationship comes after Retail Assist gained multi-million pound private equity backing earlier this year; strategic partnerships will leverage further opportunities for business growth.

Mercaux is a technology company that enables retailers to transform their in-store shopping experience by bringing the benefits of digital into physical stores. It offers a mobile retial platform that unifies a retailer’s online and in-store sales experience and empowers store associates to deliver an exceptional omnichannel customer journey. The in-store platform is supported by Machine Learning and empowers retailers to control their in-store digital content, communicate with stores, and gather in-store analytics.

Olga Kotsur, Co-founder and CEO of Mercaux, said:

“Mercaux’s digital applications enable retailers to harness the power of digital in their stores, using them as an enablement tool to realize omnichannel capabilities. We were impressed with Retail Assist’s strong market credentials in the fashion retail sector, and our new partnership adds real value to their omnichannel proposition.”

Dan Smith, CEO of Retail Assist, commented on the partnership:

“Partnering with likeminded innovative technology businesses such as Mercaux provides us with the opportunity to penetrate the market further, with a new generation of technology for true omnichannel retailing.”
“Current strategies such as ship-from-store are already helping our customers increase sales by 20%, and further improvements to stock visibility offers retailers the potential for even greater profitability.”

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Retail Assist Limited 
www.retail-assist.co.uk
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Retail Assist is an award-winning IT services and solutions company, providing UK and international brands with end-to-end business applications and services support that reduce costs, optimise retail operations and support higher revenues. 

The organisation supports leading brands in retail and hospitality, and has two divisions; Managed IT Services, including 24x7x365 Help Desk, Technical Services, Operations, Data Centre, Hardware Maintenance and Disaster Recovery, and Retail Solutions, comprising; Merret supply chain solution, Tablet Inventory, and Ra-X Data Exchange 

Retail Assist clients include: Harvey Nichols, Asos, Cath Kidston, Morrisons, Karen Millen, Selfridges, World Duty Free Group, Bidvest Logistics, Paperchase, Whistles, Oasis, Warehouse, Coast, White Stuff, Mint Velvet, Calvetron Brands, Vue Cinemas, Pizza Hut UK and more.

 

Mercaux 
http://www.mercaux.com
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Mercaux enables retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores, delivering the speed, convenience, and personalization of online into the hands of sales people and customers.

Mercaux provides sales people and customers with full access to inventory (online and off), product catalogue, recommendations and alternatives, styling, looks and marketing content. Our Platform is fully transactional and able to capture customer data in-store.

Trusted by the companies like French Connection, KIKO Milano, L.K. Bennett and United Colors of Benetton, Mercaux brings sales uplift of up to 14%, increases customer engagement and streamlines retail operations.

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