--- title: Mercaux Blog | David Miller description: Chief Marketing Officer --- [![mercaux-logo-landscape-1](https://blog.mercaux.com/hs-fs/hubfs/mercaux-logo-landscape-1.png?width=1076&height=377&name=mercaux-logo-landscape-1.png "mercaux-logo-landscape-1")](http://www.mercaux.com) - [Solutions](https://mercaux.com/) - [Customers](https://mercaux.com/customers.html) - [About Us](https://mercaux.com/about_us.html) - [Request Demo](https://mercaux.com/index.html#demo) - [![River Island Press Release 3](https://blog.mercaux.com/hubfs/River%20Island%20Press%20Release%203.png "River Island Press Release 3")](https://blog.mercaux.com/next-gen-pos-launch) ## New: Customer Announcement   [Learn More](https://blog.mercaux.com/river-island-partners-with-mercaux-rfid-checkout) ### Topics - Select a Topic ### Subscribe Now ![Picture of David Miller](https://blog.mercaux.com/hubfs/Primary%20Headshot%202024.jpg) # David Miller Chief Marketing Officer [![](https://blog.mercaux.com/hubfs/Group%202130.png)](https://blog.mercaux.com/store-scorecard) **October 2, 2024** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [How Are You Measuring the Success of Your Physical Stores?](https://blog.mercaux.com/store-scorecard) By [David Miller](https://blog.mercaux.com/author/david-miller) I recently finished reading Traction by Gino Wickman. Among the six key components proposed for a successful business is Data, and more specifically, the scorecards being used to measure... [Continue Reading](https://blog.mercaux.com/store-scorecard) [![](https://blog.mercaux.com/hubfs/Mercaux-NRF-2024.jpg)](https://blog.mercaux.com/nrf-2024-post-show) **February 6, 2024** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Top Prioritise for 2024 from NRF's Big Show](https://blog.mercaux.com/nrf-2024-post-show) By [David Miller](https://blog.mercaux.com/author/david-miller) Since NRF's Big Show concluded, I've been busy distilling crucial insights spanning Strategy, Technology, Business Optimisation, and more from the event. [Continue Reading](https://blog.mercaux.com/nrf-2024-post-show) [![](https://blog.mercaux.com/hubfs/_79A9970-2.png)](https://blog.mercaux.com/pulse-of-retail-launch-dinner) **November 23, 2022** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Pulse of Retail 2023 - Next Gen Retail UK Pre-Launch Dinner](https://blog.mercaux.com/pulse-of-retail-launch-dinner) By [David Miller](https://blog.mercaux.com/author/david-miller) Leading retailers from across the UK took some time out of of their busy schedules to attend the official pre-Launch dinner for "The Pulse of Retail 2023 - Next Generation Retail", at the... [Continue Reading](https://blog.mercaux.com/pulse-of-retail-launch-dinner) [![](https://blog.mercaux.com/hubfs/mandalay-bay-landscape.tiff)](https://blog.mercaux.com/shoptalk-2022) **April 5, 2022** [RETAIL NEWS](https://blog.mercaux.com/topic/retail-news) ##### [Shoptalk 2022 In Review](https://blog.mercaux.com/shoptalk-2022) By [David Miller](https://blog.mercaux.com/author/david-miller) Billed as “Retail’s Big Reunion”, Shoptalk 2022 certainly lived up to its name. With almost 10,000 attendees and 250 speakers traveling out to the convention center at Mandalay Bay, there... [Continue Reading](https://blog.mercaux.com/shoptalk-2022) [![](https://blog.mercaux.com/hubfs/Bigstock-+81783581+-+Women+And+Shopping.jpg)](https://blog.mercaux.com/peak-season-2021) **October 14, 2021** [DIGITALISATION](https://blog.mercaux.com/topic/digitalisation) ##### [How In-Store Digital Transformation is Giving Retailers the Upper Hand for Peak Season 2021](https://blog.mercaux.com/peak-season-2021) By [David Miller](https://blog.mercaux.com/author/david-miller) This peak season will undoubtedly be unlike any other as shoppers marred with national lockdowns in 2020 bounce back to our high streets to make up for lost time - but does this mean that... [Continue Reading](https://blog.mercaux.com/peak-season-2021) [![](https://blog.mercaux.com/hubfs/collecting-in-store-data.jpg)](https://blog.mercaux.com/unlock-instore-data) **June 3, 2020** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [How to unlock the brick-and-mortar black box to become a data-driven retailer](https://blog.mercaux.com/unlock-instore-data) By [David Miller](https://blog.mercaux.com/author/david-miller) We’ve been supporting retailers during store closures over the past few months to consider how they plan on responding, recovering and reimagining the retail landscape post-crisis (see our... [Continue Reading](https://blog.mercaux.com/unlock-instore-data) [![](https://blog.mercaux.com/hubfs/New_Store.png)](https://blog.mercaux.com/stock-covid-19) **April 30, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [Post-COVID-19 Stock – Responding to Overstock and Reimagining Inventory & Fulfilment](https://blog.mercaux.com/stock-covid-19) By [David Miller](https://blog.mercaux.com/author/david-miller) You cannot afford to say ‘no’ to a customer when stores reopen. However, the reality of overstock issues from SS20, combined with less assortment for consumers in future seasons (see... [Continue Reading](https://blog.mercaux.com/stock-covid-19) [![](https://blog.mercaux.com/hubfs/revolution-Header-TESTER.jpg)](https://blog.mercaux.com/physical-retail-evolution-revolution-apocalypse) **February 20, 2020** [DIGITALISATION](https://blog.mercaux.com/topic/digitalisation) ##### [Is Physical Retail going through a Revolution, Evolution or an Apocalypse?](https://blog.mercaux.com/physical-retail-evolution-revolution-apocalypse) By [David Miller](https://blog.mercaux.com/author/david-miller) Is Physical Retail going through a Revolution, Evolution or an Apocalypse? This was the question posed by Nauta Capital, the organisers of an event I recently attended, who also happen to... [Continue Reading](https://blog.mercaux.com/physical-retail-evolution-revolution-apocalypse) [![](https://blog.mercaux.com/hubfs/2018%20vs%202019%20Growth%203.png)](https://blog.mercaux.com/2018-v-2019-growth) **January 28, 2020** [MERCAUX UPDATES](https://blog.mercaux.com/topic/mercaux-updates) ##### [Mercaux's 2018 v 2019 Growth](https://blog.mercaux.com/2018-v-2019-growth) By [David Miller](https://blog.mercaux.com/author/david-miller) We talk a lot about supporting our retail customers at every stage of their Digital Transformation Journey, from our core solutions that allow sales associates to serve and sell smarter,... [Continue Reading](https://blog.mercaux.com/2018-v-2019-growth) - [PREVIOUS](https://blog.mercaux.com/author/david-miller/page/0) - [NEXT](https://blog.mercaux.com/author/david-miller/page/0) ![mercaux-logo-white](https://blog.mercaux.com/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-white.svg "mercaux-logo-white") At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores. [Learn More](https://www.mercaux.com) Important Links - [Platform](https://www.mercaux.com/architecture.html) - [Customers](https://mercaux.com/customers.html) - [Partners](https://mercaux.com/partners.html) - [Resources](https://mercaux.com/resource-centre.html) - [Blog](https://blog.mercaux.com) - [Contact Us](https://mercaux.com/contacts.html) - [Request Demo](https://mercaux.com/index.html#demo) ![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg") Telephone: [+44 203 086 8938](tel:+442030868938) ![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg") Email General: [info@mercaux.com](mailto:info@mercaux.com) ![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg") 15 Alfred Pl, London WC1E 7EB © 2025 Mercaux LCI | [Privacy policy.](https://go.mercaux.com/privacy/) [Terms and Conditions.](https://mercaux.com/contacts.html) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.mercaux.com%2Fauthor%2Fdavid-miller%2Fpage%2F1%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.mercaux.com%2Fauthor%2Fdavid-miller%2Fpage%2F1%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.mercaux.com%2Fauthor%2Fdavid-miller%2Fpage%2F1%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.mercaux.com%2Fauthor%2Fdavid-miller%2Fpage%2F1%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Mercaux%20Blog%20%7C%20David%20Miller)