In retail, the POS system is a fundamental. It’s the place where customers complete transactions, but it can also be a hub for inventory management, customer data, great experiences, and much more.
With lots of vendors to choose from, how do you select the right solution for your needs? The latest edition of our Buyer’s Guide to Retail Technology series, this guide will walk you through the questions you should be asking at every stage of your decision making process.
Here's what you can expect to learn:
- What Next Gen POS actually means, and why you shouldn't accept basic checkout functionality, instead looking to deploy solutions that create a better pre- and post-checkout experience
- How your POS connecting with other solutions can enhance overall in-store experience, e.g. omnichannel product availability, digital styling, and personalised recommendations
- Why harnessing in-store behaviour and purchase data to feed back into your CDP/CRM can enrich customer profiles, leading to better post-sale experiences and later remarketing
- Why all of the above ensures that for the first time, retailers can expect to gain return on investment when deploying POS
- How to ensure you eliminate timely and costly upgrade schedules and maintenance, meaning that your POS is future-proofed
The guide drills down into right questions to ask both yourself and your prospective POS providers if you want to deliver a true omnichannel experience, return on your investment, and want clarity on the hidden costs involved when undertaking the task of replacing your POS.
Click below to access the full guide: