Mercaux Expands Presence to Third SAP Experience Centre in Paris

By Mercaux
May 16, 2024


Mercaux, the in-store Clienteling & CX Platform, proudly announces its latest deployment into the SAP Experience Centre in Paris, marking its third such deployment globally, after New York and Walldorf.

SAP Experience Centres serve as pivotal hubs showcasing transformative technologies for businesses worldwide. These centres highlight SAP and its partners' efforts in driving holistic transformations across departments, people, and processes to nurture intelligent and sustainable enterprises.

Olga Kotsur, Co-founder & CEO of Mercaux, expressed her enthusiasm, stating, "This expansion into SAP Experience Centre Paris underscores the immense value Mercaux brings to the retail ecosystem. We're honoured by SAP's recognition of our technology as a showcase for best-in-class solutions, offering tangible benefits to retailers seeking to elevate their customer experiences." Kotsur further added, "The positive feedback and interest garnered from previous deployments reaffirm the pivotal role Mercaux plays in empowering retailers globally."



May 2024: Olga Kotsur, co-founder & CEO, Mercaux, participating in Panel discussion at SAP Experience Centre Paris

Emmanuel Drouynot, Head of the Experience Centre in Paris at SAP, echoed this sentiment, emphasising the joint value proposition of the collaboration. "Mercaux's innovative solutions seamlessly complement SAP's suite of offerings, enabling retailers to deliver exceptional omnichannel experiences to their customers," stated Drouynot. "We're excited to showcase Mercaux's Assisted Selling, Clienteling, Remote Selling, and Order Orchestration demonstrations to our guests, exemplifying unified commerce in action."

Mercaux's journey with SAP dates back to its graduation from the New York incubator program in 2020, laying the foundation for a robust partnership and a compelling joint value proposition. This partnership continues to evolve, driving innovation and delivering tangible value to retailers worldwide.

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