Key Highlights:

• Universal Compatibility: Deploy on any web-enabled device, including Apple, Android, and Windows platforms.
• Powerful Modules Included: Access Mercaux’s top-performing Assisted Selling and Clienteling solutions for unmatched customer engagement.
• Rapid Implementation: Go live with the BYOD solution in as little as one month, leveraging existing hardware or store associate smartphones.

As retailers face increasing CAPEX constraints, the need for cost-effective yet impactful solutions has never been greater. Mercaux’s BYOD solution addresses this challenge head-on, offering a swift, budget-friendly deployment that doesn't compromise on enhancing critical KPIs such as sales, conversion rates, and customer loyalty.

Alex Petrov, co-founder & CTO of Mercaux, commented, “Retailers are caught in a tough spot, needing to cut costs while simultaneously boosting performance metrics. Our new BYOD solution is a direct response to these pressures, enabling any retailer to swiftly deploy a transformative in-store experience without the heavy CAPEX burden. I’m immensely proud of our team for delivering a solution that meets these demands so efficiently.”

The BYOD solution encompasses two of Mercaux's most powerful modules designed to boost conversion, sales, and customer loyalty:

Assisted Selling

• Showcase the endless aisle and provide instant product information via barcode scanning.
• Check real-time omnichannel availability and offer tailored recommendations.
• Create and share digital baskets, with the option to complete transactions in-store on store associate or customer devices.

Clienteling

• Utilise comprehensive 360° customer profiles to deliver hyper-personalised experiences.
• Make bespoke recommendations based on the customer’s past interactions across all channels.
• Enrich customer 360° profiles with in-store behavioural data

Creating a Unified Customer Experience:
Mercaux’s BYOD solution integrates seamlessly with e-commerce data, enriching customer profiles and ensuring a cohesive Online to Offline (O2O) journey. Retailers can now bridge the gap between online and in-store experiences, driving engagement and loyalty like never before.

For more information, visit: Mercaux BYOD Solution