--- title: "Store CX Apps: Stay Native or go Progressive? [Fact Sheet]" description: We share a fact sheet discussing the ins and outs of deploying Native Apps vs Progressive Web Apps in-store for retailers looking to accommodate mobile-first customers. image: https://blog.mercaux.com/hubfs/Blog%20Header.png --- [![mercaux-logo-landscape-1](https://blog.mercaux.com/hs-fs/hubfs/mercaux-logo-landscape-1.png?width=1076&height=377&name=mercaux-logo-landscape-1.png "mercaux-logo-landscape-1")](http://www.mercaux.com) - [Solutions](https://mercaux.com/) - [Customers](https://mercaux.com/customers.html) - [About Us](https://mercaux.com/about_us.html) - [Request Demo](https://mercaux.com/index.html#demo) ![Progressive Web App](https://blog.mercaux.com/hubfs/Blog%20Header.png) ## Store CX Apps: Stay Native or go Progressive? \[Fact Sheet\] By [Mercaux](https://blog.mercaux.com/author/mercaux) **August 18, 2022** ![](https://blog.mercaux.com/hs-fs/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-square.png?height=150&name=mercaux-logo-square.png) ###### Mercaux - [Tweet](https://twitter.com/share) To build a Native App or go with a Progressive Web App? This question is raised time and time again by retailers looking to bring mobile apps into the store. We share an infographic breaking down the decision for retailers. When it comes to in-store experience, accommodating the mobile-first customer of today is on the minds of many retailers. Shoppers want an app that provides product descriptions, real-time inventory, product recommendations and preferably, the ability to build baskets and checkout. But how should retailers make the decision between building their own app, versus deploying a web-based solution? We have the answers in the fact sheet below, comparing the two most common types of app across cost, development, rollout, and customer experience. [![New call-to-action](https://no-cache.hubspot.com/cta/default/3336870/226b34a0-c344-4203-8b12-69fa67e468a3.png)](https://cta-redirect.hubspot.com/cta/redirect/3336870/226b34a0-c344-4203-8b12-69fa67e468a3) [Head to store.live](https://go.mercaux.com/storelive) to learn more about what transforming your customer's smartphone into a digital store associate could mean for you. If you are curious about anything covered in the fact sheet, or have any questions about your own in-store digital transformation journey, please do not hesitate to [get in touch](mailto:sales@mercaux.com). - [Tweet](https://twitter.com/share) [Previous Post](https://blog.mercaux.com/infographic-lead-innovation-summit) [Next Post](https://blog.mercaux.com/mach-philosophy-physical-store) ### Subscribe Now ![mercaux-logo-white](https://blog.mercaux.com/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-white.svg "mercaux-logo-white") At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores. [Learn More](https://www.mercaux.com) Important Links - [Platform](https://www.mercaux.com/architecture.html) - [Customers](https://mercaux.com/customers.html) - [Partners](https://mercaux.com/partners.html) - [Resources](https://mercaux.com/resource-centre.html) - [Blog](https://blog.mercaux.com) - [Contact Us](https://mercaux.com/contacts.html) - [Request Demo](https://mercaux.com/index.html#demo) ![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg") Telephone: [+44 203 086 8938](tel:+442030868938) ![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg") Email General: [info@mercaux.com](mailto:info@mercaux.com) ![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg") 15 Alfred Pl, London WC1E 7EB © 2025 Mercaux LCI | [Privacy policy.](https://go.mercaux.com/privacy/) [Terms and Conditions.](https://mercaux.com/contacts.html) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.mercaux.com%2Ffactsheet-store-cx-apps%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.mercaux.com%2Ffactsheet-store-cx-apps%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.mercaux.com%2Ffactsheet-store-cx-apps%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.mercaux.com%2Ffactsheet-store-cx-apps%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Store%20CX%20Apps%3A%20Stay%20Native%20or%20go%20Progressive%3F%20%5BFact%20Sheet%5D)