Jigsaw Tells Their Digital Transformation Journey Story with Mercaux

By Mercaux
December 8, 2023


Jigsaw's digital transformation partnership with Mercaux began in 2022. What has this iconic British retailer been able to achieve in this time? From empowering their salespeople to provide next-level service, and improving the process of online ordering to capture potential lost sales, they have truly redefined their shopping experience. We hear from Jigsaw's Head of Business Transformation, Josh Towb, as he talks about Jigsaw's journey with Mercaux at the London stop of our Make More from the Store Roadshow event.

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If you'd like to learn more about the partnership or what deploying Assisted Selling could mean for you (including results like +11.5% in-store conversion and +7% Omnichannel UPT), take a look at our dedicated case study here.

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