--- title: "French Connection: Bringing Digital In-Store with Mercaux" description: We visited French Connection's state-of-the-art Duke Street concept store and studio, where we interviewed Ben, a Store Manager at French Connection. image: https://blog.mercaux.com/hubfs/fc_video_header.png --- [![mercaux-logo-landscape-1](https://blog.mercaux.com/hs-fs/hubfs/mercaux-logo-landscape-1.png?width=1076&height=377&name=mercaux-logo-landscape-1.png "mercaux-logo-landscape-1")](http://www.mercaux.com) - [Solutions](https://mercaux.com/) - [Customers](https://mercaux.com/customers.html) - [About Us](https://mercaux.com/about_us.html) - [Request Demo](https://mercaux.com/index.html#demo) ![bringing digital in-store](https://blog.mercaux.com/hubfs/fc_video_header.png) ## French Connection: Bringing Digital In-Store with Mercaux By [Mercaux](https://blog.mercaux.com/author/mercaux) **November 8, 2019** ![](https://blog.mercaux.com/hs-fs/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-square.png?height=150&name=mercaux-logo-square.png) ###### Mercaux - [Tweet](https://twitter.com/share) French Connection has partnered with Mercaux to digitalise every store across their UK estate as part of their 'Digital Connect' project. Digital connect was launched with the following objectives: - **Empower sales people** with product knowledge & styling tools to provide premium customer service - **Increase store sales** via uplift in basket size and conversion - **Bring omnichannel capabilities** in-store, placing online orders directly from the shop floor - **Streamline & simplify** communications between HQ and stores We visited French Connection's state-of-the-art Duke Street concept store and studio, where we interviewed Ben Slater, a Store Manager at French Connection. Watch this two-minute video to discover how Mercaux has transformed the customer experience at French Connection, as well as bringing a sales uplift to stores:    If you are interested in learning more about Mercaux and would like to arrange a demo, please [**contact us**](https://mercaux.com/contacts.html). - [Tweet](https://twitter.com/share) [Previous Post](https://blog.mercaux.com/csm-anna) [Next Post](https://blog.mercaux.com/mercaux-moscow-discussion-group-dinner-highlights) ### Subscribe Now ![mercaux-logo-white](https://blog.mercaux.com/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-white.svg "mercaux-logo-white") At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores. [Learn More](https://www.mercaux.com) Important Links - [Platform](https://www.mercaux.com/architecture.html) - [Customers](https://mercaux.com/customers.html) - [Partners](https://mercaux.com/partners.html) - [Resources](https://mercaux.com/resource-centre.html) - [Blog](https://blog.mercaux.com) - [Contact Us](https://mercaux.com/contacts.html) - [Request Demo](https://mercaux.com/index.html#demo) ![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg") Telephone: [+44 203 086 8938](tel:+442030868938) ![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg") Email General: [info@mercaux.com](mailto:info@mercaux.com) ![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg") 15 Alfred Pl, London WC1E 7EB © 2025 Mercaux LCI | [Privacy policy.](https://go.mercaux.com/privacy/) [Terms and Conditions.](https://mercaux.com/contacts.html) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.mercaux.com%2Ffc-video%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.mercaux.com%2Ffc-video%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.mercaux.com%2Ffc-video%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.mercaux.com%2Ffc-video%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=French%20Connection%3A%20Bringing%20Digital%20In-Store%20with%20Mercaux)