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Cristina Afonso

Global Head of Customer Success

COVID-19

Ekonika's Remote Personal Shopper experience - Fighting back COVID-19 store closures with technology to engage with customers remotely

For someone in my line of work (Customer Success), the most rewarding moments manifest themselves when a customer wins big by putting your product to good use. This story is of one of...

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COVID-19

Post-COVID-19 Staffing - Sales Associate 3.0

    I'll start by stating the obvious: the world post-COVID-19 cannot be the same as it was before, and indeed this is also true for Retail, in a very big way. Like a deep cut, COVID-19...

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