May 5, 2021
As retailers experiment with new ways to engage their dispersed customer base, we take a look at what Remote Selling looks like in practice - and how to go about deploying it, quickly.
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As retailers experiment with new ways to engage their dispersed customer base, we take a look at what Remote Selling looks like in practice - and how to go about deploying it, quickly.
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Recent studies reveal that whilst the world was in lockdown digital adoption by consumers and businesses has accelerated 5 years in just 8 weeks. How should retailers capitalise on this...
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With a global lockdown pretty much confining most of the world to their homes - shopping (especially for clothes) became a moot point.
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Come March 2020 - it was like someone pressed pause on the whole world. The global pandemic flipped lives, schedules and priorities upside down. Some took the lockdown as a shackling while...
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We've been talking about planning for the "next normal" for a good few months now. The changes we should be preparing for around staff, stock and stores as we welcome a new type of customer...
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At a time of unparalleled change and immense pressure on retail technology departments to deliver short-term gains for the business (with a lot less budgets and resources to hand), talking...
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If it hasn’t been said already, these are strange times for all involved in physical retail. So, what can we do to help our colleagues in eCommerce? The Mercaux app can help provide a...
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Reimagining the purpose of the retail store by considering new store concepts was set in motion long before the global crisis. We were already seeing brands take innovative leaps towards...
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You may have seen that over the course of the last few weeks our team here at Mercaux have been hosting webinars centred around the premise of how retailers can Respond, Recover and ...
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As we look towards a post-COVID-19 retail landscape, the key question that is thrown up to us CTO’s, is how can we help to reimagine the future whilst hamstrung by blocked CAPEX spending?
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