Olga Kotsur

March 28, 2023

RETAIL TRANSFORMATION

Having just come off stage at Shoptalk, I'd like to reflect on the topics discussed and have a candid conversation about THE ROLE OF STORE ASSOCIATES in today's fast-paced retail...

December 8, 2022

DIGITALISATION

Mercaux’s Co-Founder & CEO Olga Kotsur shares her overview of the current challenges facing retailers, and what retailers can do to ensure long-term success amidst rising costs, dropping...

March 1, 2022

PRESS RELEASE

Ukraine Crisis Appeal: Help provide vital aid to Ukraine. Mercaux has been built on the values of freedom, respect, inclusion and tolerance. But these are violated by Putin’s Russian...

May 6, 2021

TRENDS

You’ve no doubt heard a lot about retail technologies from vendors, but how about the firms that invest in this space and make it their job to know the industry inside-out?

March 22, 2021

DIGITALISATION

With so many different digital solutions out there, it can be difficult to know where to begin or what to prioritise. Part of the problem is that digital transformation is often perceived...

January 22, 2021

RETAIL TRANSFORMATION

At the end of 2020, we outlined our vision forThe Connected Store of 2021, but what does all this mean for Customers, Staff and HQ Teams in actuality? Are we still waiting for the "changed...

August 5, 2020

MERCAUX UPDATES

What’s wrong with offline retail?   Let us start by stating a simple fact, online has changed how customers shop by providing a personalised, seamless and service oriented experience, which...

July 13, 2020

COVID-19

Recent studies reveal that whilst the world was in lockdown digital adoption by consumers and businesses has accelerated 5 years in just 8 weeks. How should retailers capitalise on this...

May 20, 2020

COVID-19

You may have seen that over the course of the last few weeks our team here at Mercaux have been hosting webinars centred around the premise of how retailers can Respond, Recover and ...

February 3, 2020

DIGITALISATION

What is Customer Experience? The Retail industry is in the midst of Digital Transformation. Alongside this, brick-and-mortar retailers continue to hear how important it is to improve...