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COVID-19

Post-COVID-19: New Store Formats

  Business of Fashion has called the current situation a “global, high-stakes retail experiment, where every store, whether it’s operated by an international chain or independently...

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COVID-19

How should IT Teams Respond, Recover and Reimagine How They Operate post-COVID-19

This pandemic has led many businesses to quickly readjust their strategies, firefight and figure out how they will come out of this on the other end. 

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COVID-19

Post-COVID-19 Stock – Responding to Overstock and Reimagining Inventory & Fulfilment

    You cannot afford to say ‘no’ to a customer when stores reopen. However, the reality of overstock issues from SS20, combined with less assortment for consumers in future seasons (...

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COVID-19

Ekonika's Remote Personal Shopper experience - Fighting back COVID-19 store closures with technology to engage with customers remotely

For someone in my line of work (Customer Success), the most rewarding moments manifest themselves when a customer wins big by putting your product to good use. This story is of one of...

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COVID-19

Post-COVID-19 Staffing - Sales Associate 3.0

    I'll start by stating the obvious: the world post-COVID-19 cannot be the same as it was before, and indeed this is also true for Retail, in a very big way. Like a deep cut, COVID-19...

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COVID-19

How will Retail recover from the COVID-19 crisis?
By Mercaux

We’ve spoken to the retail community and consultants, and used the results from our own “pulse of retail” survey to compile this paper to help you answer the following questions:

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COVID-19

Retails' Reopening - It is Not About When but How

It is not about when but how - retail executives should use this time to come out stronger on the other side For the majority of retailers, the current pandemic has led to an...

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COVID-19

Mercaux's "Pulse of Retail" COVID-19 Webinar Series
By Mercaux

Thank you to those who attended our webinar from our “Pulse of Retail: COVID-19” survey. You can find the recording of this webinar in the footer of this email. The full report will be...

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COVID-19

Should we all be looking towards our Change/ Transformation Managers for help during the COVID-19 crisis?
By Mercaux

In this fast-moving world, traditional modes of working, selling and even living are outdated. Keeping pace of this change and transformation is crucial, more so now than ever for...

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