April 22, 2020

COVID-19

    I'll start by stating the obvious: the world post-COVID-19 cannot be the same as it was before, and indeed this is also true for Retail, in a very big way. Like a deep cut, COVID-19...

April 20, 2020

COVID-19

We’ve spoken to the retail community and consultants, and used the results from our own “pulse of retail” survey to compile this paper to help you answer the following questions:

April 17, 2020

COVID-19

It is not about when but how - retail executives should use this time to come out stronger on the other side For the majority of retailers, the current pandemic has led to an...

April 15, 2020

COVID-19

Thank you to those who attended our webinar from our “Pulse of Retail: COVID-19” survey. You can find the recording of this webinar in the footer of this email. The full report will be...

April 1, 2020

COVID-19

In this fast-moving world, traditional modes of working, selling and even living are outdated. Keeping pace of this change and transformation is crucial, more so now than ever for...

March 11, 2020

TRENDS, DIGITALISATION

The rise and influence of e-commerce has been a powerful reality for the 21st century retail industry. With the percentage of total retail purchases made online reaching 20%, any store...

February 20, 2020

DIGITALISATION

Is Physical Retail going through a Revolution, Evolution or an Apocalypse? This was the question posed by Nauta Capital, the organisers of an event I recently attended, who also happen...

February 3, 2020

DIGITALISATION

What is Customer Experience? The Retail industry is in the midst of Digital Transformation. Alongside this, brick-and-mortar retailers continue to hear how important it is to improve...

January 28, 2020

MERCAUX UPDATES

We talk a lot about supporting our retail customers at every stage of their Digital Transformation Journey, from our core solutions that allow sales associates to serve and sell smarter,...

January 27, 2020

Ekonika, a premium retailer of women’s shoes and accessories with 130 stores, has announced that they are partnering with Mercaux as their in-store digitalisation partner. The Russian...