January 26, 2021

NEW SERVICE MODELS

When remote selling is used to its full potential, retailers are able to drive sales by giving customers 1-2-1 access to the specialist product knowledge and styling advice of Store...

January 22, 2021

Retail Transformation

At the end of 2020, we outlined our vision forThe Connected Store of 2021, but what does all this mean for Customers, Staff and HQ Teams in actuality? Are we still waiting for the "changed...

January 18, 2021

Retail Transformation

We’re halfway through the NRF 2021 Big Show: Chapter 1, and with the second week about to begin, it seems a good time to reflect on some of the highlights we’ve seen so far as well as what...

December 22, 2020

NEW STORE FORMATS

As we look back on a defining year for ecommerce, the case for launching a connected store has become stronger than ever. With a connected store, retailers can combine the best of ecommerce...

December 18, 2020

MERCAUX UPDATES

Our Omnichannel and Clienteling in-store digital solutions have resulted in us being named the winner of the RTIH Innovation award for UK Technology Vendor of the Year, sponsored by PMC.

December 9, 2020

NEW SERVICE MODELS

2020 has seen an unprecedented reliance on ecommerce by retailers and customers alike - retailers invested in their ecommerce engines as a valuable lifeline, and locked-down customers...

December 2, 2020

NEW SERVICE MODELS

Retail stores in England have opened their doors once more, joining European neighbours France, Italy and Spain where stores are also ready for an influx of much needed business. To prepare...

December 1, 2020

ADVANCED ANALYTICS

Building a digital transformation roadmap is high on the agenda of many retail executives. In fact, McKinsey  highlighted 'digital' amongst 5 critical areas of focus in their latest study...

November 24, 2020

Retail Transformation

In a survey we conducted last week, 33% of the 1,500 respondents said they don't feel comfortable returning to stores yet. Acknowledging this, how can retailers connect with stay-at-home...

November 17, 2020

MERCAUX UPDATES

As part of the latest release for our iOS products and HQ Web Portal, we have overhauled the design (known as the User Interface Design (UI) and User Experience Design (UX)) to create a...