--- title: Mercaux Blog (4) description: Stay updated with Mercaux’s latest blog posts on retail technology, clienteling, in-store digital transformation, and product launches. Explore insights, innovations, and success stories shaping the future of retail. (4) --- [![mercaux-logo-landscape-1](https://blog.mercaux.com/hs-fs/hubfs/mercaux-logo-landscape-1.png?width=1076&height=377&name=mercaux-logo-landscape-1.png "mercaux-logo-landscape-1")](http://www.mercaux.com) - [Solutions](https://mercaux.com/) - [Customers](https://mercaux.com/customers.html) - [About Us](https://mercaux.com/about_us.html) - [Request Demo](https://mercaux.com/index.html#demo) - [![River Island Press Release 3](https://blog.mercaux.com/hubfs/River%20Island%20Press%20Release%203.png "River Island Press Release 3")](https://blog.mercaux.com/next-gen-pos-launch) ## New: Customer Announcement   [Learn More](https://blog.mercaux.com/river-island-partners-with-mercaux-rfid-checkout) ### Topics - Select a Topic ### Subscribe Now [![](https://blog.mercaux.com/hubfs/Joan%20Joins%20Mercaux%20-%20Blog%20Header%20(1).png)](https://blog.mercaux.com/mercaux-strengthens-iberian-presence) **June 28, 2023** [PRESS RELEASE](https://blog.mercaux.com/topic/press-release), [MERCAUX TEAM](https://blog.mercaux.com/topic/mercaux-team) ##### [Mercaux strengthens Iberian presence with appointment of Strategic Sales Advisor](https://blog.mercaux.com/mercaux-strengthens-iberian-presence) By [Mercaux](https://blog.mercaux.com/author/mercaux) Mercaux, the Omnichannel Store Platform empowering retailers to deliver exceptional shopping experiences both in-store and remotely, are pleased to announce a senior appointment to the... [Continue Reading](https://blog.mercaux.com/mercaux-strengthens-iberian-presence) [![](https://blog.mercaux.com/hubfs/Assisted%20Selling%20Blog%20Header.png)](https://blog.mercaux.com/assisted-selling-bringing-your-staff-a-game) **June 20, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Assisted Selling: Bringing Your Sales ‘A-Game’ In Times of Shrinking Wallets](https://blog.mercaux.com/assisted-selling-bringing-your-staff-a-game) By [Domenico Antonucci](https://blog.mercaux.com/author/domenico-antonucci) An EY survey (May '23) shows that 62% of UK Consumers are 'extremely concerned’ by the cost-of-living squeeze. Not only that, but it is making them think hard about where they shop,... [Continue Reading](https://blog.mercaux.com/assisted-selling-bringing-your-staff-a-game) [![](https://blog.mercaux.com/hubfs/Anonymous%20CS%20Banner%206%20(2).png)](https://blog.mercaux.com/mercaux-case-study-path-to-purchase) **June 15, 2023** [PRESS RELEASE](https://blog.mercaux.com/topic/press-release) ##### [Case Study: Enhancing the in-store path to purchase, from product discovery to checkout](https://blog.mercaux.com/mercaux-case-study-path-to-purchase) By [Mercaux](https://blog.mercaux.com/author/mercaux) Two British multi-brand fashion retailers within the same retail group partnered with Mercaux for their digital transformation project, with the goal of putting exemplary customer service... [Continue Reading](https://blog.mercaux.com/mercaux-case-study-path-to-purchase) [![](https://blog.mercaux.com/hubfs/Top%203%20Questions%20v3%20(1).png)](https://blog.mercaux.com/most-important-retail-investment-questions-2023) **June 8, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Most important retail investment questions of 2023: How much, how soon, and how sure?](https://blog.mercaux.com/most-important-retail-investment-questions-2023) By [Domenico Antonucci](https://blog.mercaux.com/author/domenico-antonucci) In the fast-paced world of retail, where making strategic investments in IT solutions is crucial for staying competitive and driving growth, no project ever starts without a clear view of... [Continue Reading](https://blog.mercaux.com/most-important-retail-investment-questions-2023) [![](https://blog.mercaux.com/hubfs/Blog%20Header%20-%20Improving%20Customer%20Loyalty.png)](https://blog.mercaux.com/improve-customer-loyalty-ltv-with-in-store-solutions) **May 31, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [How can you improve customer loyalty & LTV with in-store solutions?](https://blog.mercaux.com/improve-customer-loyalty-ltv-with-in-store-solutions) By [Mercaux](https://blog.mercaux.com/author/mercaux) More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than... [Continue Reading](https://blog.mercaux.com/improve-customer-loyalty-ltv-with-in-store-solutions) [![](https://blog.mercaux.com/hubfs/Jigsaw%20CS%20Banner%204%20(2)-1.png)](https://blog.mercaux.com/jigsaw-case-study) **May 3, 2023** [PRESS RELEASE](https://blog.mercaux.com/topic/press-release) ##### [Case Study: Exceptional Shopping Experiences for Jigsaw via a Single App](https://blog.mercaux.com/jigsaw-case-study) By [Mercaux](https://blog.mercaux.com/author/mercaux) How did this leading British women's fashion retailer invigorate service in-store and create elevated, memorable customer experiences, resulting in a boost to LTV and sales? Read on to find... [Continue Reading](https://blog.mercaux.com/jigsaw-case-study) [![](https://blog.mercaux.com/hubfs/RTS%20Stage%20with%20River%20Island%204%20(1).png)](https://blog.mercaux.com/on-stage-with-mercaux-river-island-rfid-self-checkout) **April 28, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [On stage with Mercaux & River Island: Game-Changing RFID Self Checkout](https://blog.mercaux.com/on-stage-with-mercaux-river-island-rfid-self-checkout) By [Mercaux](https://blog.mercaux.com/author/mercaux) How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took... [Continue Reading](https://blog.mercaux.com/on-stage-with-mercaux-river-island-rfid-self-checkout) [![](https://blog.mercaux.com/hubfs/Survey%20results.png)](https://blog.mercaux.com/what-do-mercaux-customers-think) **April 13, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Mercaux Survey Results: What Do Our Customers Love?](https://blog.mercaux.com/what-do-mercaux-customers-think) By [Mercaux](https://blog.mercaux.com/author/mercaux) In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the... [Continue Reading](https://blog.mercaux.com/what-do-mercaux-customers-think) [![](https://blog.mercaux.com/hubfs/Frame%2017-1.png)](https://blog.mercaux.com/is-your-next-gen-pos-really-next-gen) **April 5, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [How "Next Generation" is your Next Generation POS, really?](https://blog.mercaux.com/is-your-next-gen-pos-really-next-gen) By [Mercaux](https://blog.mercaux.com/author/mercaux) In the world of retail, the POS system is a crucial piece of technology. It’s the place where customers complete transactions, but in some cases, it can also be a hub for inventory... [Continue Reading](https://blog.mercaux.com/is-your-next-gen-pos-really-next-gen) [![](https://blog.mercaux.com/hubfs/Shoptalk%20Panel%20Discussion%202023.jpg)](https://blog.mercaux.com/shoptalk-panel-2023) **March 28, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Shoptalk Panel: Empowering the Retail Workforce](https://blog.mercaux.com/shoptalk-panel-2023) By [Olga Kotsur](https://blog.mercaux.com/author/olga-kotsur) Having just come off stage at Shoptalk, I'd like to reflect on the topics discussed and have a candid conversation about THE ROLE OF STORE ASSOCIATES in today's fast-paced retail... [Continue Reading](https://blog.mercaux.com/shoptalk-panel-2023) - [PREVIOUS](https://blog.mercaux.com/page/3) - [NEXT](https://blog.mercaux.com/page/5) ![mercaux-logo-white](https://blog.mercaux.com/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-white.svg "mercaux-logo-white") At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores. [Learn More](https://www.mercaux.com) Important Links - [Platform](https://www.mercaux.com/architecture.html) - [Customers](https://mercaux.com/customers.html) - [Partners](https://mercaux.com/partners.html) - [Resources](https://mercaux.com/resource-centre.html) - [Blog](https://blog.mercaux.com) - [Contact Us](https://mercaux.com/contacts.html) - [Request Demo](https://mercaux.com/index.html#demo) ![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg") Telephone: [+44 203 086 8938](tel:+442030868938) ![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg") Email General: [info@mercaux.com](mailto:info@mercaux.com) ![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg") 15 Alfred Pl, London WC1E 7EB © 2025 Mercaux LCI | [Privacy policy.](https://go.mercaux.com/privacy/) [Terms and Conditions.](https://mercaux.com/contacts.html) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F4%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F4%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F4%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F4%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Mercaux%20Blog%20%284%29)