June 20, 2023
An EY survey (May '23) shows that 62% of UK Consumers are 'extremely concerned’ by the cost-of-living squeeze. Not only that, but it is making them think hard about where they shop,...
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An EY survey (May '23) shows that 62% of UK Consumers are 'extremely concerned’ by the cost-of-living squeeze. Not only that, but it is making them think hard about where they shop,...
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Two British multi-brand fashion retailers within the same retail group partnered with Mercaux for their digital transformation project, with the goal of putting exemplary customer service...
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In the fast-paced world of retail, where making strategic investments in IT solutions is crucial for staying competitive and driving growth, no project ever starts without a clear view of...
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More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...
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How did this leading British women's fashion retailer invigorate service in-store and create elevated, memorable customer experiences, resulting in a boost to LTV and sales? Read on to find...
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How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...
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In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...
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In the world of retail, the POS system is a crucial piece of technology. It’s the place where customers complete transactions, but in some cases, it can also be a hub for inventory...
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Having just come off stage at Shoptalk, I'd like to reflect on the topics discussed and have a candid conversation about THE ROLE OF STORE ASSOCIATES in today's fast-paced retail...
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After being in the retail e-commerce industry for over a decade, I noticed that there was an interesting trend that wasn’t supposed to happen. Stores were not going away as people had...
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