• River Island Press Release 3

    New: Customer Announcement

    River Island partners with Mercaux to deliver Self-Checkout via RFID In-Store

     

Subscribe Now

RETAIL TRANSFORMATION

Most important retail investment questions of 2023: How much, how soon, and how sure?

In the fast-paced world of retail, where making strategic investments in IT solutions is crucial for staying competitive and driving growth, no project ever starts without a clear view of...

Continue Reading

RETAIL TRANSFORMATION

How can you improve customer loyalty & LTV with in-store solutions?
By Mercaux

More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...

Continue Reading

PRESS RELEASE

Case Study: Exceptional Shopping Experiences for Jigsaw via a Single App
By Mercaux

How did this leading British women's fashion retailer invigorate service in-store and create elevated, memorable customer experiences, resulting in a boost to LTV and sales? Read on to find...

Continue Reading

RETAIL TRANSFORMATION

On stage with Mercaux & River Island: Game-Changing RFID Self Checkout
By Mercaux

How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...

Continue Reading

RETAIL TRANSFORMATION

Mercaux Survey Results: What Do Our Customers Love?
By Mercaux

In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...

Continue Reading

RETAIL TRANSFORMATION

How "Next Generation" is your Next Generation POS, really?
By Mercaux

In the world of retail, the POS system is a crucial piece of technology. It’s the place where customers complete transactions, but in some cases, it can also be a hub for inventory...

Continue Reading

RETAIL TRANSFORMATION

Shoptalk Panel: Empowering the Retail Workforce

Having just come off stage at Shoptalk, I'd like to reflect on the topics discussed and have a candid conversation about THE ROLE OF STORE ASSOCIATES in today's fast-paced retail...

Continue Reading

RETAIL TRANSFORMATION

A Decade in E-commerce Made Me Believe in the Brick-and-Mortar Store

After being in the retail e-commerce industry for over a decade, I noticed that there was an interesting trend that wasn’t supposed to happen. Stores were not going away as people had...

Continue Reading

DIGITALISATION

What are Universal Baskets?
By Mercaux

A recent survey revealed two-thirds of shoppers expect an integrated experience when moving between channels (e.g., online to in-store, and vice versa). Retailers who are slow to react may...

Continue Reading

RETAIL TRANSFORMATION

Quick, Efficient and Fun Customer Experiences with Self-Checkout
By Mercaux

Self-checkout is becoming an increasingly popular strategy for fashion retailers, and it's not hard to see why. With rising costs of living and inflationary pressures, retailers are looking...

Continue Reading