Subscribe Now

MERCAUX UPDATES

Mercaux In-Store Cloud & SAP:  Solving Physical Retail's Experience & Data Problem

What’s wrong with offline retail?   Let us start by stating a simple fact, online has changed how customers shop by providing a personalised, seamless and service oriented experience,...

Continue Reading

PRESS RELEASE

Mercaux Customer Experience Application Now Available for Free Trial and Purchase on SAP® App Center
By Mercaux

Application brings Omnichannel, Personalisation and Assisted Selling to Retailers In-Store

Continue Reading

PRESS RELEASE

PRESS: The Power of Omnichannel & Digital Content into the Hands of Shoppers
By Mercaux

Mercaux has, for the first time, made its technology available to shoppers’ own mobile devices when visiting brick-and-mortar retail stores The move comes in response to consumers...

Continue Reading

Retail Transformation

New Service Models in action – how retailers are reinventing themselves

We’ve spoken a lot on the “theory” of retailers operating post-lockdown, but how have retailers reacted in reality? Social distancing, limiting numbers in stores and hygiene measures are...

Continue Reading

COVID-19

Panel Discussion: Acceleration in Digital Innovation

Recent studies reveal that whilst the world was in lockdown digital adoption by consumers and businesses has accelerated 5 years in just 8 weeks. How should retailers capitalise on this...

Continue Reading

COVID-19

How can brand storytelling aid fast fashion in connecting with consumers? 

With a global lockdown pretty much confining most of the world to their homes - shopping (especially for clothes) became a moot point.

Continue Reading

COVID-19

The Great pause: How to use technology to best serve your customers in a post-pandemic world

Come March 2020 - it was like someone pressed pause on the whole world. The global pandemic flipped lives, schedules and priorities upside down. Some took the lockdown as a shackling...

Continue Reading

COVID-19

Early Learnings from Store Reopenings

We've been talking about planning for the "next normal" for a good few months now. The changes we should be preparing for around staff, stock and stores as we welcome a new type of...

Continue Reading

COVID-19

With lean teams and CAPEX-cuts, are configurable solutions the way forward for innovation?

At a time of unparalleled change and immense pressure on retail technology departments to deliver short-term gains for the business (with a lot less budgets and resources to hand),...

Continue Reading

ADVANCED ANALYTICS

How to unlock the brick-and-mortar black box to become a data-driven retailer

We’ve been supporting retailers during store closures over the past few months to consider how they plan on responding, recovering and reimagining the retail landscape post-crisis (see...

Continue Reading