• River Island Press Release 3

    New: Customer Announcement

    River Island partners with Mercaux to deliver Self-Checkout via RFID In-Store

     

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RETAIL TRANSFORMATION

Assisted Selling: Bringing Your Sales ‘A-Game’ In Times of Shrinking Wallets

An EY survey (May '23) shows that 62% of UK Consumers are 'extremely concerned’ by the cost-of-living squeeze. Not only that, but it is making them think hard about where they shop,...

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PRESS RELEASE

Case Study: Enhancing the in-store path to purchase, from product discovery to checkout
By Mercaux

Two British multi-brand fashion retailers within the same retail group partnered with Mercaux for their digital transformation project, with the goal of putting exemplary customer service...

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Most important retail investment questions of 2023: How much, how soon, and how sure?

In the fast-paced world of retail, where making strategic investments in IT solutions is crucial for staying competitive and driving growth, no project ever starts without a clear view of...

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How can you improve customer loyalty & LTV with in-store solutions?
By Mercaux

More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...

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PRESS RELEASE

Case Study: Exceptional Shopping Experiences for Jigsaw via a Single App
By Mercaux

How did this leading British women's fashion retailer invigorate service in-store and create elevated, memorable customer experiences, resulting in a boost to LTV and sales? Read on to find...

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On stage with Mercaux & River Island: Game-Changing RFID Self Checkout
By Mercaux

How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...

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Mercaux Survey Results: What Do Our Customers Love?
By Mercaux

In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...

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How "Next Generation" is your Next Generation POS, really?
By Mercaux

In the world of retail, the POS system is a crucial piece of technology. It’s the place where customers complete transactions, but in some cases, it can also be a hub for inventory...

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Shoptalk Panel: Empowering the Retail Workforce

Having just come off stage at Shoptalk, I'd like to reflect on the topics discussed and have a candid conversation about THE ROLE OF STORE ASSOCIATES in today's fast-paced retail...

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A Decade in E-commerce Made Me Believe in the Brick-and-Mortar Store

After being in the retail e-commerce industry for over a decade, I noticed that there was an interesting trend that wasn’t supposed to happen. Stores were not going away as people had...

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