December 2, 2020

NEW SERVICE MODELS

Retail stores in England have opened their doors once more, joining European neighbours France, Italy and Spain where stores are also ready for an influx of much needed business. To...

December 1, 2020

ADVANCED ANALYTICS

Building a digital transformation roadmap is high on the agenda of many retail executives. In fact, McKinsey  highlighted 'digital' amongst 5 critical areas of focus in their latest study

November 24, 2020

Retail Transformation

In a survey we conducted last week, 33% of the 1,500 respondents said they don't feel comfortable returning to stores yet. Acknowledging this, how can retailers connect with stay-at-home...

November 17, 2020

MERCAUX UPDATES

As part of the latest release for our iOS products and HQ Web Portal, we have overhauled the design (known as the User Interface Design (UI) and User Experience Design (UX)) to create a...

November 5, 2020

ADVANCED ANALYTICS

E-commerce platforms use data to track every step of the customer journey, but brick-and-mortar retail is lagging behind: the majority of retailers can measure footfall and sales data in...

October 28, 2020

Retail Transformation

Being able to provide a highly personalised customer experience is quickly shifting from a competitive advantage to a minimum requirement across the retail industry. With this in mind,...

October 23, 2020

Retail Transformation

This week’s e-P Summit 2020 brought retail and tech leaders together from around the world for an ‘Innovation Reset’ discussion. With only a few days to go, new COVID-19 restrictions...

October 19, 2020

Retail Transformation

Economic uncertainty and ongoing travel restrictions are just two of the reasons why brand switching is on the up as consumers increasingly move away from their usual brands. To find...

October 15, 2020

PRESS RELEASE

Maxi Sport, a leading sport and casual fashion brand in Italy, has today announced a two-year deal with Mercaux. This important partnership will kickstart Maxi Sport's in-store digital...

October 9, 2020

Retail Transformation

Four months after retailers opened their doors, anxieties about coronavirus continue to affect consumer confidence. In fact, in the survey we conducted as part of Mercaux’s The Rise of...