March 24, 2021
As stores prepare to reopen, we turn our attention to one of the most overlooked parts of the in-store experience - payment. Retail POS tends to be dismissed as an afterthought, but, as...
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As stores prepare to reopen, we turn our attention to one of the most overlooked parts of the in-store experience - payment. Retail POS tends to be dismissed as an afterthought, but, as...
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With so many different digital solutions out there, it can be difficult to know where to begin or what to prioritise. Part of the problem is that digital transformation is often...
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Is “Conversational Commerce” to online retail what eCommerce was to offline retail? The continued rise of remote selling is disrupting the binary view of retail as composed exclusively...
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The JRNI and Mercaux partnership helps retailers elevate the experiences they provide. The ability to pair clienteling with appointments allows retailers to personalise in a way that not...
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We are pleased to announce a new integration with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalised experiences for...
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With most retail stores closed for shoppers, we ask how retailers can continue using their stores to delight their customers. Instead of fully shutting down stores until lockdown...
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Stadium Goods, the premier sneaker and streetwear marketplace retailer, has launched a new digital transformation project with Mercaux. Stadium Goods – who was acquired by Farfetch in...
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What kinds of experiences should your stores be providing? We have spoken before about the shifting role of the store, but, for this post, we are focusing on what this means for the...
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In-store fulfilment options have soared over the past year, with ROPIS, Curbside Pickup, Ship-from-Store and Click & Collect quickly becoming new buzzwords. There are big benefits to...
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When remote selling is used to its full potential, retailers are able to drive sales by giving customers 1-2-1 access to the specialist product knowledge and styling advice of Store...
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