What’s wrong with offline retail? Let us start by stating a simple fact, online has changed how customers shop by providing a personalised, seamless and service oriented experience,...
Continue ReadingWhat’s wrong with offline retail? Let us start by stating a simple fact, online has changed how customers shop by providing a personalised, seamless and service oriented experience,...
Continue ReadingApplication brings Omnichannel, Personalisation and Assisted Selling to Retailers In-Store
Continue ReadingMercaux has, for the first time, made its technology available to shoppers’ own mobile devices when visiting brick-and-mortar retail stores The move comes in response to consumers...
Continue ReadingWe’ve spoken a lot on the “theory” of retailers operating post-lockdown, but how have retailers reacted in reality? Social distancing, limiting numbers in stores and hygiene measures are...
Continue ReadingRecent studies reveal that whilst the world was in lockdown digital adoption by consumers and businesses has accelerated 5 years in just 8 weeks. How should retailers capitalise on this...
Continue ReadingWith a global lockdown pretty much confining most of the world to their homes - shopping (especially for clothes) became a moot point.
Continue ReadingCome March 2020 - it was like someone pressed pause on the whole world. The global pandemic flipped lives, schedules and priorities upside down. Some took the lockdown as a shackling...
Continue ReadingWe've been talking about planning for the "next normal" for a good few months now. The changes we should be preparing for around staff, stock and stores as we welcome a new type of...
Continue ReadingAt a time of unparalleled change and immense pressure on retail technology departments to deliver short-term gains for the business (with a lot less budgets and resources to hand),...
Continue ReadingWe’ve been supporting retailers during store closures over the past few months to consider how they plan on responding, recovering and reimagining the retail landscape post-crisis (see...
Continue ReadingAt Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores.
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