--- title: Mercaux Blog (3) description: Stay updated with Mercaux’s latest blog posts on retail technology, clienteling, in-store digital transformation, and product launches. Explore insights, innovations, and success stories shaping the future of retail. (3) --- [![mercaux-logo-landscape-1](https://blog.mercaux.com/hs-fs/hubfs/mercaux-logo-landscape-1.png?width=1076&height=377&name=mercaux-logo-landscape-1.png "mercaux-logo-landscape-1")](http://www.mercaux.com) - [Solutions](https://mercaux.com/) - [Customers](https://mercaux.com/customers.html) - [About Us](https://mercaux.com/about_us.html) - [Request Demo](https://mercaux.com/index.html#demo) - [![River Island Press Release 3](https://blog.mercaux.com/hubfs/River%20Island%20Press%20Release%203.png "River Island Press Release 3")](https://blog.mercaux.com/next-gen-pos-launch) ## New: Customer Announcement   [Learn More](https://blog.mercaux.com/river-island-partners-with-mercaux-rfid-checkout) ### Topics - Select a Topic ### Subscribe Now [![](https://blog.mercaux.com/hubfs/Chatbot%20Outreach%20%26%20Automation%20%E2%80%A2%20Blog%20Header%201.png)](https://blog.mercaux.com/new-centralised-outeach-chatbot-management-remote-selling) **November 16, 2023** [PRESS RELEASE](https://blog.mercaux.com/topic/press-release) ##### [Mercaux's New Centralised Outreach & Chatbot Management for Remote Selling](https://blog.mercaux.com/new-centralised-outeach-chatbot-management-remote-selling) By [Mercaux](https://blog.mercaux.com/author/mercaux) Mercaux is pleased to showcase our new centralised outreach and chatbot automation functionality for Remote Selling. This new development seeks to streamline inbound outreach from customers... [Continue Reading](https://blog.mercaux.com/new-centralised-outeach-chatbot-management-remote-selling) [![](https://blog.mercaux.com/hubfs/2023%20Business%20Value%20of%20MACH%20%E2%80%A2%20Blog%20Header%20(1).png)](https://blog.mercaux.com/mercaux-supports-worlds-first-business-value-mach-report) **October 25, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Mercaux Supports World’s First Business Value of MACH Technologies Report](https://blog.mercaux.com/mercaux-supports-worlds-first-business-value-mach-report) By [Mercaux](https://blog.mercaux.com/author/mercaux) As members of the MACH Alliance, Mercaux have long championed the values of Microservices, API-First, Composable, and Headless – both as a technology provider, and to popularise this... [Continue Reading](https://blog.mercaux.com/mercaux-supports-worlds-first-business-value-mach-report) [![](https://blog.mercaux.com/hubfs/Buyers%20Guide%20POS%20Blog.png)](https://blog.mercaux.com/buyers-guide-to-choosing-your-next-pos) **September 28, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [A Buyer's Guide to Choosing Your Next Retail POS Solution](https://blog.mercaux.com/buyers-guide-to-choosing-your-next-pos) By [Mercaux](https://blog.mercaux.com/author/mercaux) In retail, the POS system is a fundamental. It’s the place where customers complete transactions, but it can also be a hub for inventory management, customer data, great experiences, and... [Continue Reading](https://blog.mercaux.com/buyers-guide-to-choosing-your-next-pos) [![](https://blog.mercaux.com/hubfs/Xiatech%20x%20Mercaux%202023%20Blog%20Header.png)](https://blog.mercaux.com/xiatech-partnership) **September 19, 2023** [PRESS RELEASE](https://blog.mercaux.com/topic/press-release) ##### [Mercaux partners with Xiatech to accelerate omnichannel personalisation](https://blog.mercaux.com/xiatech-partnership) By [Mercaux](https://blog.mercaux.com/author/mercaux) Mercaux partners with Xiatech to accelerate the transformation of physical retail stores into omnichannel destinations [Continue Reading](https://blog.mercaux.com/xiatech-partnership) [![](https://blog.mercaux.com/hubfs/PoR%20H2%20Blog%20Header%20(2).png)](https://blog.mercaux.com/pulse-of-retail-peak-season-special-out-now) **September 11, 2023** [PRESS RELEASE](https://blog.mercaux.com/topic/press-release) ##### [Pulse of Retail 2023: Peak Season Special Report Out Now](https://blog.mercaux.com/pulse-of-retail-peak-season-special-out-now) By [Mercaux](https://blog.mercaux.com/author/mercaux) Mercaux Presents Exclusive Mid-Year Insight in "Pulse of Retail 2023 Peak Season” Special Edition Mercaux, a leading provider of In-Store Omnichannel retail solutions, is thrilled to fulfil... [Continue Reading](https://blog.mercaux.com/pulse-of-retail-peak-season-special-out-now) [![](https://blog.mercaux.com/hubfs/D-2272%20%E2%80%A2%20Social.png)](https://blog.mercaux.com/leveraging-investment-retail-marketplaces-in-store-cx) **July 27, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Leveraging Investment in Retail Marketplaces to Benefit In-Store Experience](https://blog.mercaux.com/leveraging-investment-retail-marketplaces-in-store-cx) By [Joan López Graupera](https://blog.mercaux.com/author/joan-lópez-graupera) With the line between online and offline shopping blurring, retailers are chasing the true omnichannel experience. Many leading retailers, including Macy's, Walmart, H&M, Liverpool, and... [Continue Reading](https://blog.mercaux.com/leveraging-investment-retail-marketplaces-in-store-cx) [![](https://blog.mercaux.com/hubfs/JRNI%20x%20Mercaux23%20Blog%20Header%20(2).png)](https://blog.mercaux.com/jrni-ai-solution-available-for-mercaux-customers) **July 26, 2023** [PRESS RELEASE](https://blog.mercaux.com/topic/press-release) ##### [JRNI’s Latest AI-Powered Automation Solution Now Available for Mercaux Customers](https://blog.mercaux.com/jrni-ai-solution-available-for-mercaux-customers) By [Mercaux](https://blog.mercaux.com/author/mercaux) Mercaux is pleased to be showcasing AI-Powered Automation for appointment scheduling, event management, and queue management, offered through our omnichannel store platform, courtesy of our... [Continue Reading](https://blog.mercaux.com/jrni-ai-solution-available-for-mercaux-customers) [![](https://blog.mercaux.com/hubfs/Modernising%20POS%20header.png)](https://blog.mercaux.com/modernising-pos-talon-one-mercaux) **July 24, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Modernising POS: Turning customer transactions into experience with Talon.One, Mercaux, & Cabiri](https://blog.mercaux.com/modernising-pos-talon-one-mercaux) By [Mercaux](https://blog.mercaux.com/author/mercaux) Curious to learn about why the future of Point of Sale (POS) is headless, the challenges that come with monolithic systems, and POS integrations and omnichannel promotions? Talon.One's... [Continue Reading](https://blog.mercaux.com/modernising-pos-talon-one-mercaux) [![](https://blog.mercaux.com/hubfs/Home%20%26%20Furniture%20Blog%20Header%20(1).png)](https://blog.mercaux.com/support-diverse-customer-needs-home-furniture-stores) **July 12, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Supporting Diverse Customer Needs for Home & Furniture Stores](https://blog.mercaux.com/support-diverse-customer-needs-home-furniture-stores) By [Mercaux](https://blog.mercaux.com/author/mercaux) From large-scale home transformation projects to quick decorative purchases, customers seek inspiring home & furniture shopping experiences for various reasons. How can retailers... [Continue Reading](https://blog.mercaux.com/support-diverse-customer-needs-home-furniture-stores) [![](https://blog.mercaux.com/hubfs/BIPO%20Blog%20Header%20Image.png)](https://blog.mercaux.com/bipo-browse-in-store-purchase-online) **July 3, 2023** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [Say hello to BIPO: Browse In-Store, Purchase Online](https://blog.mercaux.com/bipo-browse-in-store-purchase-online) By [Mercaux](https://blog.mercaux.com/author/mercaux) We’ve spoken at length about Research Online, Purchase Offline, and vice versa (ROPO), but why should retailers be paying attention to BIPO? Browse In-Store, Purchase Online is one of the... [Continue Reading](https://blog.mercaux.com/bipo-browse-in-store-purchase-online) - [PREVIOUS](https://blog.mercaux.com/page/2) - [NEXT](https://blog.mercaux.com/page/4) ![mercaux-logo-white](https://blog.mercaux.com/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-white.svg "mercaux-logo-white") At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores. [Learn More](https://www.mercaux.com) Important Links - [Platform](https://www.mercaux.com/architecture.html) - [Customers](https://mercaux.com/customers.html) - [Partners](https://mercaux.com/partners.html) - [Resources](https://mercaux.com/resource-centre.html) - [Blog](https://blog.mercaux.com) - [Contact Us](https://mercaux.com/contacts.html) - [Request Demo](https://mercaux.com/index.html#demo) ![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg") Telephone: [+44 203 086 8938](tel:+442030868938) ![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg") Email General: [info@mercaux.com](mailto:info@mercaux.com) ![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg") 15 Alfred Pl, London WC1E 7EB © 2025 Mercaux LCI | [Privacy policy.](https://go.mercaux.com/privacy/) [Terms and Conditions.](https://mercaux.com/contacts.html) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F3%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F3%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F3%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F3%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Mercaux%20Blog%20%283%29)