• River Island Press Release 3

    New: Customer Announcement

    River Island partners with Mercaux to deliver Self-Checkout via RFID In-Store

     

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RETAIL TRANSFORMATION

Supporting Diverse Customer Needs for Home & Furniture Stores
By Mercaux

From large-scale home transformation projects to quick decorative purchases, customers seek inspiring home & furniture shopping experiences for various reasons. How can retailers...

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RETAIL TRANSFORMATION

Say hello to BIPO: Browse In-Store, Purchase Online
By Mercaux

We’ve spoken at length about Research Online, Purchase Offline, and vice versa (ROPO), but why should retailers be paying attention to BIPO? Browse In-Store, Purchase Online is one of the...

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PRESS RELEASE, MERCAUX TEAM

Mercaux strengthens Iberian presence with appointment of Strategic Sales Advisor
By Mercaux

Mercaux, the Omnichannel Store Platform empowering retailers to deliver exceptional shopping experiences both in-store and remotely, are pleased to announce a senior appointment to the...

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RETAIL TRANSFORMATION

Assisted Selling: Bringing Your Sales ‘A-Game’ In Times of Shrinking Wallets

An EY survey (May '23) shows that 62% of UK Consumers are 'extremely concerned’ by the cost-of-living squeeze. Not only that, but it is making them think hard about where they shop,...

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PRESS RELEASE

Case Study: Enhancing the in-store path to purchase, from product discovery to checkout
By Mercaux

Two British multi-brand fashion retailers within the same retail group partnered with Mercaux for their digital transformation project, with the goal of putting exemplary customer service...

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RETAIL TRANSFORMATION

Most important retail investment questions of 2023: How much, how soon, and how sure?

In the fast-paced world of retail, where making strategic investments in IT solutions is crucial for staying competitive and driving growth, no project ever starts without a clear view of...

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RETAIL TRANSFORMATION

How can you improve customer loyalty & LTV with in-store solutions?
By Mercaux

More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...

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PRESS RELEASE

Case Study: Exceptional Shopping Experiences for Jigsaw via a Single App
By Mercaux

How did this leading British women's fashion retailer invigorate service in-store and create elevated, memorable customer experiences, resulting in a boost to LTV and sales? Read on to find...

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RETAIL TRANSFORMATION

On stage with Mercaux & River Island: Game-Changing RFID Self Checkout
By Mercaux

How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...

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RETAIL TRANSFORMATION

Mercaux Survey Results: What Do Our Customers Love?
By Mercaux

In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...

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