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COVID-19

With lean teams and CAPEX-cuts, are configurable solutions the way forward for innovation?

At a time of unparalleled change and immense pressure on retail technology departments to deliver short-term gains for the business (with a lot less budgets and resources to hand),...

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COVID-19

How Mercaux's 'looks creation' tool is inspiring customers to engage and purchase online

If it hasn’t been said already, these are strange times for all involved in physical retail. So, what can we do to help our colleagues in eCommerce? The Mercaux app can help provide a...

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COVID-19

Stores of the future - How retailers are switching up their formats

Reimagining the purpose of the retail store by considering new store concepts was set in motion long before the global crisis. We were already seeing brands take innovative leaps towards...

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COVID-19

Post COVID-19: How to prioritise your in-store initiatives

You may have seen that over the course of the last few weeks our team here at Mercaux have been hosting webinars centred around the premise of how retailers can Respond, Recover and ...

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COVID-19

How can CTO/CIOs drive retail innovation post-COVID-19 with limited budgets and resources?

As we look towards a post-COVID-19 retail landscape, the key question that is thrown up to us CTO’s, is how can we help to reimagine the future whilst hamstrung by blocked CAPEX spending?

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COVID-19

Respond, Recover and Reimagine post-COVID-19 Resource Centre
By Mercaux

Respond, Recover and Reimagine post-COVID-19 Resource Centre Retail is facing huge challenges as an industry. At the same time, we are trying to look ahead and think about how this...

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COVID-19

Post-COVID-19: New Store Formats

  Business of Fashion has called the current situation a “global, high-stakes retail experiment, where every store, whether it’s operated by an international chain or independently...

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COVID-19

Post-COVID-19 Stock – Responding to Overstock and Reimagining Inventory & Fulfilment

    You cannot afford to say ‘no’ to a customer when stores reopen. However, the reality of overstock issues from SS20, combined with less assortment for consumers in future seasons (...

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COVID-19

Ekonika's Remote Personal Shopper experience - Fighting back COVID-19 store closures with technology to engage with customers remotely

For someone in my line of work (Customer Success), the most rewarding moments manifest themselves when a customer wins big by putting your product to good use. This story is of one of...

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COVID-19

Post-COVID-19 Staffing - Sales Associate 3.0

    I'll start by stating the obvious: the world post-COVID-19 cannot be the same as it was before, and indeed this is also true for Retail, in a very big way. Like a deep cut, COVID-19...

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