July 3, 2023
We’ve spoken at length about Research Online, Purchase Offline, and vice versa (ROPO), but why should retailers be paying attention to BIPO? Browse In-Store, Purchase Online is one of the...
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We’ve spoken at length about Research Online, Purchase Offline, and vice versa (ROPO), but why should retailers be paying attention to BIPO? Browse In-Store, Purchase Online is one of the...
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Mercaux, the Omnichannel Store Platform empowering retailers to deliver exceptional shopping experiences both in-store and remotely, are pleased to announce a senior appointment to the...
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Two British multi-brand fashion retailers within the same retail group partnered with Mercaux for their digital transformation project, with the goal of putting exemplary customer service...
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More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...
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How did this leading British women's fashion retailer invigorate service in-store and create elevated, memorable customer experiences, resulting in a boost to LTV and sales? Read on to find...
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How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...
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In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...
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In the world of retail, the POS system is a crucial piece of technology. It’s the place where customers complete transactions, but in some cases, it can also be a hub for inventory...
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A recent survey revealed two-thirds of shoppers expect an integrated experience when moving between channels (e.g., online to in-store, and vice versa). Retailers who are slow to react may...
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Self-checkout is becoming an increasingly popular strategy for fashion retailers, and it's not hard to see why. With rising costs of living and inflationary pressures, retailers are looking...
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