---
title: Mercaux Blog (15)
description: Stay updated with Mercaux’s latest blog posts on retail technology, clienteling, in-store digital transformation, and product launches. Explore insights, innovations, and success stories shaping the future of retail. (15)
---

[![mercaux-logo-landscape-1](https://blog.mercaux.com/hs-fs/hubfs/mercaux-logo-landscape-1.png?width=1076&height=377&name=mercaux-logo-landscape-1.png "mercaux-logo-landscape-1")](http://www.mercaux.com)

- [Solutions](https://mercaux.com/)
- [Customers](https://mercaux.com/customers.html)
- [About Us](https://mercaux.com/about_us.html)
- [Request Demo](https://mercaux.com/index.html#demo)

- [![River Island Press Release 3](https://blog.mercaux.com/hubfs/River%20Island%20Press%20Release%203.png "River Island Press Release 3")](https://blog.mercaux.com/next-gen-pos-launch)
  
  ## New: Customer Announcement
  
   
  
  [Learn More](https://blog.mercaux.com/river-island-partners-with-mercaux-rfid-checkout)

### Topics

- Select a Topic

### Subscribe Now

[![](https://blog.mercaux.com/hubfs/new-store-concepts-events.png)](https://blog.mercaux.com/stores-covid-19)   
**May 7, 2020**

[COVID-19](https://blog.mercaux.com/topic/covid-19)

##### [Post-COVID-19: New Store Formats](https://blog.mercaux.com/stores-covid-19)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

Business of Fashion has called the current situation a “global, high-stakes retail experiment, where every store, whether it’s operated by an international chain or independently owned,...

[Continue Reading](https://blog.mercaux.com/stores-covid-19)

[![](https://blog.mercaux.com/hubfs/blake-wisz-Xn5FbEM9564-unsplash.jpg)](https://blog.mercaux.com/it-department-covid-reaction)   
**May 1, 2020**

[COVID-19](https://blog.mercaux.com/topic/covid-19)

##### [How should IT Teams Respond, Recover and Reimagine How They Operate post-COVID-19](https://blog.mercaux.com/it-department-covid-reaction)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

This pandemic has led many businesses to quickly readjust their strategies, firefight and figure out how they will come out of this on the other end.

[Continue Reading](https://blog.mercaux.com/it-department-covid-reaction)

[![](https://blog.mercaux.com/hubfs/New_Store.png)](https://blog.mercaux.com/stock-covid-19)   
**April 30, 2020**

[COVID-19](https://blog.mercaux.com/topic/covid-19)

##### [Post-COVID-19 Stock – Responding to Overstock and Reimagining Inventory & Fulfilment](https://blog.mercaux.com/stock-covid-19)

 By [David Miller](https://blog.mercaux.com/author/david-miller)

You cannot afford to say ‘no’ to a customer when stores reopen. However, the reality of overstock issues from SS20, combined with less assortment for consumers in future seasons (see...

[Continue Reading](https://blog.mercaux.com/stock-covid-19)

[![](https://blog.mercaux.com/hubfs/Discovery-50-banner-right-top.png)](https://blog.mercaux.com/discovery-50)   
**April 28, 2020**

[PRESS RELEASE](https://blog.mercaux.com/topic/press-release)

##### [Mercaux Named Among 50 Global Tech Start-Ups Powering the New Retail World](https://blog.mercaux.com/discovery-50)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

The Discovery 50 report, published today by RWRC, showcases the world’s top tech start-ups and shines a light on innovative solutions that can support the retail sector – both during the...

[Continue Reading](https://blog.mercaux.com/discovery-50)

[![](https://blog.mercaux.com/hubfs/Sales%20Associate%20Header-%20crop%20-2-1.png)](https://blog.mercaux.com/sa-post-covid-19)   
**April 22, 2020**

[COVID-19](https://blog.mercaux.com/topic/covid-19)

##### [Post-COVID-19 Staffing - Sales Associate 3.0](https://blog.mercaux.com/sa-post-covid-19)

 By [Cristina Afonso](https://blog.mercaux.com/author/cristina-afonso)

I'll start by stating the obvious: the world post-COVID-19 cannot be the same as it was before, and indeed this is also true for Retail, in a very big way. Like a deep cut, COVID-19 and...

[Continue Reading](https://blog.mercaux.com/sa-post-covid-19)

[![](https://blog.mercaux.com/hubfs/Arts_for_positioning_pdf-04.png)](https://blog.mercaux.com/how-will-retail-recover-covid19)   
**April 20, 2020**

[COVID-19](https://blog.mercaux.com/topic/covid-19)

##### [How will Retail recover from the COVID-19 crisis?](https://blog.mercaux.com/how-will-retail-recover-covid19)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

We’ve spoken to the retail community and consultants, and used the results from our own “pulse of retail” survey to compile this paper to help you answer the following questions:

[Continue Reading](https://blog.mercaux.com/how-will-retail-recover-covid19)

[![](https://blog.mercaux.com/hubfs/contactless%20payment.jpg)](https://blog.mercaux.com/retail-how-to-reopen)   
**April 17, 2020**

[COVID-19](https://blog.mercaux.com/topic/covid-19)

##### [Retails' Reopening - It is Not About When but How](https://blog.mercaux.com/retail-how-to-reopen)

 By [Jonathan Horemans](https://blog.mercaux.com/author/jonathan-horemans)

It is not about when but how - retail executives should use this time to come out stronger on the other side For the majority of retailers, the current pandemic has led to an unprecedented...

[Continue Reading](https://blog.mercaux.com/retail-how-to-reopen)

[![](https://blog.mercaux.com/hubfs/fc-blog-header.jpg)](https://blog.mercaux.com/covid-19-survey-results-webinars)   
**April 15, 2020**

[COVID-19](https://blog.mercaux.com/topic/covid-19)

##### [Mercaux's "Pulse of Retail" COVID-19 Webinar Series](https://blog.mercaux.com/covid-19-survey-results-webinars)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

Thank you to those who attended our webinar from our “Pulse of Retail: COVID-19” survey. You can find the recording of this webinar in the footer of this email. The full report will be...

[Continue Reading](https://blog.mercaux.com/covid-19-survey-results-webinars)

[![](https://blog.mercaux.com/hubfs/pulse_of_retail_header.jpg)](https://blog.mercaux.com/covid-19-change-transformation-managers)   
**April 1, 2020**

[COVID-19](https://blog.mercaux.com/topic/covid-19)

##### [Should we all be looking towards our Change/ Transformation Managers for help during the COVID-19 crisis?](https://blog.mercaux.com/covid-19-change-transformation-managers)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

In this fast-moving world, traditional modes of working, selling and even living are outdated. Keeping pace of this change and transformation is crucial, more so now than ever for...

[Continue Reading](https://blog.mercaux.com/covid-19-change-transformation-managers)

[![](https://blog.mercaux.com/hubfs/Clienteling_release_header.jpg)](https://blog.mercaux.com/the-rise-of-scommerce)   
**March 11, 2020**

[TRENDS](https://blog.mercaux.com/topic/trends), [DIGITALISATION](https://blog.mercaux.com/topic/digitalisation)

##### [The Rise of S-Commerce: What Does it Mean for Brick-and-Mortar?](https://blog.mercaux.com/the-rise-of-scommerce)

 By [Kristen Johnson](https://blog.mercaux.com/author/kristen-johnson)

The rise and influence of e-commerce has been a powerful reality for the 21st century retail industry. With the percentage of total retail purchases made online reaching 20%, any store...

[Continue Reading](https://blog.mercaux.com/the-rise-of-scommerce)

- [PREVIOUS](https://blog.mercaux.com/page/14)
- [NEXT](https://blog.mercaux.com/page/16)

![mercaux-logo-white](https://blog.mercaux.com/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-white.svg "mercaux-logo-white")

At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores.

[Learn More](https://www.mercaux.com)

Important Links

- [Platform](https://www.mercaux.com/architecture.html)
- [Customers](https://mercaux.com/customers.html)
- [Partners](https://mercaux.com/partners.html)
- [Resources](https://mercaux.com/resource-centre.html)
- [Blog](https://blog.mercaux.com)
- [Contact Us](https://mercaux.com/contacts.html)
- [Request Demo](https://mercaux.com/index.html#demo)

![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg")

Telephone:  
[+44 203 086 8938](tel:+442030868938)

![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg")

Email General:  
[info@mercaux.com](mailto:info@mercaux.com)

![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg")

15 Alfred Pl, London

WC1E 7EB

© 2025 Mercaux LCI | [Privacy policy.](https://go.mercaux.com/privacy/) [Terms and Conditions.](https://mercaux.com/contacts.html)

[![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F15%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F15%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F15%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F15%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Mercaux%20Blog%20%2815%29)