Our Omnichannel and Clienteling in-store digital solutions have resulted in us being named the winner of the RTIH Innovation award for UK Technology Vendor of the Year, sponsored by PMC.
Continue ReadingOur Omnichannel and Clienteling in-store digital solutions have resulted in us being named the winner of the RTIH Innovation award for UK Technology Vendor of the Year, sponsored by PMC.
Continue Reading2020 has seen an unprecedented reliance on ecommerce by retailers and customers alike - retailers invested in their ecommerce engines as a valuable lifeline, and locked-down customers...
Continue ReadingRetail stores in England have opened their doors once more, joining European neighbours France, Italy and Spain where stores are also ready for an influx of much needed business. To prepare...
Continue ReadingBuilding a digital transformation roadmap is high on the agenda of many retail executives. In fact, McKinsey highlighted 'digital' amongst 5 critical areas of focus in their latest study...
Continue ReadingIn a survey we conducted last week, 33% of the 1,500 respondents said they don't feel comfortable returning to stores yet. Acknowledging this, how can retailers connect with stay-at-home...
Continue ReadingAs part of the latest release for our iOS products and HQ Web Portal, we have overhauled the design (known as the User Interface Design (UI) and User Experience Design (UX)) to create a...
Continue ReadingE-commerce platforms use data to track every step of the customer journey, but brick-and-mortar retail is lagging behind: the majority of retailers can measure footfall and sales data in...
Continue ReadingBeing able to provide a highly personalised customer experience is quickly shifting from a competitive advantage to a minimum requirement across the retail industry. With this in mind,...
Continue ReadingThis week’s e-P Summit 2020 brought retail and tech leaders together from around the world for an ‘Innovation Reset’ discussion. With only a few days to go, new COVID-19 restrictions meant...
Continue ReadingEconomic uncertainty and ongoing travel restrictions are just two of the reasons why brand switching is on the up as consumers increasingly move away from their usual brands. To find...
Continue ReadingAt Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores.
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