--- title: Mercaux Blog (14) description: Stay updated with Mercaux’s latest blog posts on retail technology, clienteling, in-store digital transformation, and product launches. Explore insights, innovations, and success stories shaping the future of retail. (14) --- [![mercaux-logo-landscape-1](https://blog.mercaux.com/hs-fs/hubfs/mercaux-logo-landscape-1.png?width=1076&height=377&name=mercaux-logo-landscape-1.png "mercaux-logo-landscape-1")](http://www.mercaux.com) - [Solutions](https://mercaux.com/) - [Customers](https://mercaux.com/customers.html) - [About Us](https://mercaux.com/about_us.html) - [Request Demo](https://mercaux.com/index.html#demo) - [![River Island Press Release 3](https://blog.mercaux.com/hubfs/River%20Island%20Press%20Release%203.png "River Island Press Release 3")](https://blog.mercaux.com/next-gen-pos-launch) ## New: Customer Announcement   [Learn More](https://blog.mercaux.com/river-island-partners-with-mercaux-rfid-checkout) ### Topics - Select a Topic ### Subscribe Now [![](https://blog.mercaux.com/hubfs/marcin-kempa-3sLosN6dPoQ-unsplash.jpg)](https://blog.mercaux.com/brand-storytelling-fast-fashion) **June 18, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [How can brand storytelling aid fast fashion in connecting with consumers? ](https://blog.mercaux.com/brand-storytelling-fast-fashion) By [Mercaux](https://blog.mercaux.com/author/mercaux) With a global lockdown pretty much confining most of the world to their homes - shopping (especially for clothes) became a moot point. [Continue Reading](https://blog.mercaux.com/brand-storytelling-fast-fashion) [![](https://blog.mercaux.com/hubfs/in-store-tech-3000.jpg)](https://blog.mercaux.com/the-great-pause) **June 16, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [The Great pause: How to use technology to best serve your customers in a post-pandemic world](https://blog.mercaux.com/the-great-pause) By [Mercaux](https://blog.mercaux.com/author/mercaux) Come March 2020 - it was like someone pressed pause on the whole world. The global pandemic flipped lives, schedules and priorities upside down. Some took the lockdown as a shackling while... [Continue Reading](https://blog.mercaux.com/the-great-pause) [![](https://blog.mercaux.com/hubfs/blake-wisz-Kx3o6_m1Yv8-unsplash.jpg)](https://blog.mercaux.com/store-reopening-learnings) **June 10, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [Early Learnings from Store Reopenings](https://blog.mercaux.com/store-reopening-learnings) By [Mercaux](https://blog.mercaux.com/author/mercaux) We've been talking about planning for the "next normal" for a good few months now. The changes we should be preparing for around staff, stock and stores as we welcome a new type of customer... [Continue Reading](https://blog.mercaux.com/store-reopening-learnings) [![](https://blog.mercaux.com/hubfs/blake-wisz-Xn5FbEM9564-unsplash.jpg)](https://blog.mercaux.com/configuration-customisation) **June 5, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [With lean teams and CAPEX-cuts, are configurable solutions the way forward for innovation?](https://blog.mercaux.com/configuration-customisation) By [Alex Petrov](https://blog.mercaux.com/author/alex-petrov) At a time of unparalleled change and immense pressure on retail technology departments to deliver short-term gains for the business (with a lot less budgets and resources to hand), talking... [Continue Reading](https://blog.mercaux.com/configuration-customisation) [![](https://blog.mercaux.com/hubfs/collecting-in-store-data.jpg)](https://blog.mercaux.com/unlock-instore-data) **June 3, 2020** [RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation) ##### [How to unlock the brick-and-mortar black box to become a data-driven retailer](https://blog.mercaux.com/unlock-instore-data) By [David Miller](https://blog.mercaux.com/author/david-miller) We’ve been supporting retailers during store closures over the past few months to consider how they plan on responding, recovering and reimagining the retail landscape post-crisis (see our... [Continue Reading](https://blog.mercaux.com/unlock-instore-data) [![](https://blog.mercaux.com/hubfs/pulse_of_retail_header.jpg)](https://blog.mercaux.com/stores-supporting-online) **May 26, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [How Mercaux's 'looks creation' tool is inspiring customers to engage and purchase online](https://blog.mercaux.com/stores-supporting-online) By [Inna Lyubashevskaya](https://blog.mercaux.com/author/inna-lyubashevskaya) If it hasn’t been said already, these are strange times for all involved in physical retail. So, what can we do to help our colleagues in eCommerce? The Mercaux app can help provide a... [Continue Reading](https://blog.mercaux.com/stores-supporting-online) [![](https://blog.mercaux.com/hubfs/SKII%20edited.jpg)](https://blog.mercaux.com/new-store-formats) **May 21, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [Stores of the future - How retailers are switching up their formats](https://blog.mercaux.com/new-store-formats) By [Mercaux](https://blog.mercaux.com/author/mercaux) Reimagining the purpose of the retail store by considering new store concepts was set in motion long before the global crisis. We were already seeing brands take innovative leaps towards... [Continue Reading](https://blog.mercaux.com/new-store-formats) [![](https://blog.mercaux.com/hubfs/Header%20image%20for%20blog.png)](https://blog.mercaux.com/exec-summary-matrix) **May 20, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [Post COVID-19: How to prioritise your in-store initiatives](https://blog.mercaux.com/exec-summary-matrix) By [Olga Kotsur](https://blog.mercaux.com/author/olga-kotsur) You may have seen that over the course of the last few weeks our team here at Mercaux have been hosting webinars centred around the premise of how retailers can Respond, Recover and ... [Continue Reading](https://blog.mercaux.com/exec-summary-matrix) [![](https://blog.mercaux.com/hubfs/CTO%20header%20pic.jpg)](https://blog.mercaux.com/cto-cio-covid-19-prioritise) **May 14, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [How can CTO/CIOs drive retail innovation post-COVID-19 with limited budgets and resources?](https://blog.mercaux.com/cto-cio-covid-19-prioritise) By [Alex Petrov](https://blog.mercaux.com/author/alex-petrov) As we look towards a post-COVID-19 retail landscape, the key question that is thrown up to us CTO’s, is how can we help to reimagine the future whilst hamstrung by blocked CAPEX spending? [Continue Reading](https://blog.mercaux.com/cto-cio-covid-19-prioritise) [![](https://blog.mercaux.com/hubfs/store-concepts-touch-screen.jpg)](https://blog.mercaux.com/covid-19-resource-centre) **May 7, 2020** [COVID-19](https://blog.mercaux.com/topic/covid-19) ##### [Respond, Recover and Reimagine post-COVID-19 Resource Centre](https://blog.mercaux.com/covid-19-resource-centre) By [Mercaux](https://blog.mercaux.com/author/mercaux) Respond, Recover and Reimagine post-COVID-19 Resource Centre Retail is facing huge challenges as an industry. At the same time, we are trying to look ahead and think about how this... [Continue Reading](https://blog.mercaux.com/covid-19-resource-centre) - [PREVIOUS](https://blog.mercaux.com/page/13) - [NEXT](https://blog.mercaux.com/page/15) ![mercaux-logo-white](https://blog.mercaux.com/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-white.svg "mercaux-logo-white") At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores. [Learn More](https://www.mercaux.com) Important Links - [Platform](https://www.mercaux.com/architecture.html) - [Customers](https://mercaux.com/customers.html) - [Partners](https://mercaux.com/partners.html) - [Resources](https://mercaux.com/resource-centre.html) - [Blog](https://blog.mercaux.com) - [Contact Us](https://mercaux.com/contacts.html) - [Request Demo](https://mercaux.com/index.html#demo) ![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg") Telephone: [+44 203 086 8938](tel:+442030868938) ![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg") Email General: [info@mercaux.com](mailto:info@mercaux.com) ![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg") 15 Alfred Pl, London WC1E 7EB © 2025 Mercaux LCI | [Privacy policy.](https://go.mercaux.com/privacy/) [Terms and Conditions.](https://mercaux.com/contacts.html) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F14%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F14%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F14%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.mercaux.com%2Fpage%2F14%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Mercaux%20Blog%20%2814%29)