New Report, The Pulse of Retail, reveals sentiment of more than 500 Retail Executives towards Digital Transformation in 2023 Now in its fourth year, the annual Research was commissioned by...
Continue ReadingNew Report, The Pulse of Retail, reveals sentiment of more than 500 Retail Executives towards Digital Transformation in 2023 Now in its fourth year, the annual Research was commissioned by...
Continue ReadingLeading retailers from across the UK took some time out of of their busy schedules to attend the official pre-Launch dinner for "The Pulse of Retail 2023 - Next Generation Retail", at the...
Continue ReadingAt the end of 2020, we outlined our vision forThe Connected Store of 2021, but what does all this mean for Customers, Staff and HQ Teams in actuality? Are we still waiting for the "changed...
Continue ReadingWe’re halfway through the NRF 2021 Big Show: Chapter 1, and with the second week about to begin, it seems a good time to reflect on some of the highlights we’ve seen so far as well as what...
Continue ReadingBuilding a digital transformation roadmap is high on the agenda of many retail executives. In fact, McKinsey highlighted 'digital' amongst 5 critical areas of focus in their latest study...
Continue ReadingIn a survey we conducted last week, 33% of the 1,500 respondents said they don't feel comfortable returning to stores yet. Acknowledging this, how can retailers connect with stay-at-home...
Continue ReadingE-commerce platforms use data to track every step of the customer journey, but brick-and-mortar retail is lagging behind: the majority of retailers can measure footfall and sales data in...
Continue ReadingBeing able to provide a highly personalised customer experience is quickly shifting from a competitive advantage to a minimum requirement across the retail industry. With this in mind,...
Continue ReadingThis week’s e-P Summit 2020 brought retail and tech leaders together from around the world for an ‘Innovation Reset’ discussion. With only a few days to go, new COVID-19 restrictions meant...
Continue ReadingEconomic uncertainty and ongoing travel restrictions are just two of the reasons why brand switching is on the up as consumers increasingly move away from their usual brands. To find...
Continue ReadingAt Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores.
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