• River Island Press Release 3

    New: Customer Announcement

    River Island partners with Mercaux to deliver Self-Checkout via RFID In-Store

     

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RETAIL TRANSFORMATION

Pulse of Retail 2023 Next Gen Retail Report - Out Now
By Mercaux

New Report, The Pulse of Retail, reveals sentiment of more than 500 Retail Executives towards Digital Transformation in 2023 Now in its fourth year, the annual Research was commissioned by...

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Pulse of Retail 2023 - Next Gen Retail UK Pre-Launch Dinner

Leading retailers from across the UK took some time out of of their busy schedules to attend the official pre-Launch dinner for "The Pulse of Retail 2023 - Next Generation Retail", at the...

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What should retailers expect from 2021?

At the end of 2020, we outlined our vision forThe Connected Store of 2021, but what does all this mean for Customers, Staff and HQ Teams in actuality? Are we still waiting for the "changed...

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Top Takeaways from NRF 2021 - Chapter 1
By Mercaux

We’re halfway through the NRF 2021 Big Show: Chapter 1, and with the second week about to begin, it seems a good time to reflect on some of the highlights we’ve seen so far as well as what...

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How Do You Measure the Success of Digital Technology In-Store?

Building a digital transformation roadmap is high on the agenda of many retail executives. In fact, McKinsey highlighted 'digital' amongst 5 critical areas of focus in their latest study...

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5 Ways to Make Your Email Marketing Stand Out this Holiday Season
By Mercaux

In a survey we conducted last week, 33% of the 1,500 respondents said they don't feel comfortable returning to stores yet. Acknowledging this, how can retailers connect with stay-at-home...

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How Can People Analytics Benefit Your Business?
By Mercaux

E-commerce platforms use data to track every step of the customer journey, but brick-and-mortar retail is lagging behind: the majority of retailers can measure footfall and sales data in...

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What is Clienteling?
By Mercaux

Being able to provide a highly personalised customer experience is quickly shifting from a competitive advantage to a minimum requirement across the retail industry. With this in mind,...

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e-P Summit 2020 Highlights
By Mercaux

This week’s e-P Summit 2020 brought retail and tech leaders together from around the world for an ‘Innovation Reset’ discussion. With only a few days to go, new COVID-19 restrictions meant...

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Brand Switching: How Can You Improve Customer Loyalty?
By Mercaux

Economic uncertainty and ongoing travel restrictions are just two of the reasons why brand switching is on the up as consumers increasingly move away from their usual brands. To find...

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