May 31, 2023
More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...
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More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...
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How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...
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In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...
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In the world of retail, the POS system is a crucial piece of technology. It’s the place where customers complete transactions, but in some cases, it can also be a hub for inventory...
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Having just come off stage at Shoptalk, I'd like to reflect on the topics discussed and have a candid conversation about THE ROLE OF STORE ASSOCIATES in today's fast-paced retail...
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After being in the retail e-commerce industry for over a decade, I noticed that there was an interesting trend that wasn’t supposed to happen. Stores were not going away as people had...
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Self-checkout is becoming an increasingly popular strategy for fashion retailers, and it's not hard to see why. With rising costs of living and inflationary pressures, retailers are looking...
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What were the big product milestones achieved last year by Mercaux, and what does 2023 hold in store? Mercaux's CTO, Alex Petrov, provides a snapshot of our product achievements across...
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Clienteling tools have become increasingly popular in recent years as retailers look for ways to personalise the customer experience, build relationships with customers, and enable staff to...
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Increasingly, retailers are re-thinking whether their current POS systems are right for their business. POS systems are the backbone of any retail operation, allowing you to process...
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