More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...
Continue ReadingMore than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...
Continue ReadingHow do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...
Continue ReadingIn the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...
Continue ReadingIn the world of retail, the POS system is a crucial piece of technology. It’s the place where customers complete transactions, but in some cases, it can also be a hub for inventory...
Continue ReadingHaving just come off stage at Shoptalk, I'd like to reflect on the topics discussed and have a candid conversation about THE ROLE OF STORE ASSOCIATES in today's fast-paced retail...
Continue ReadingAfter being in the retail e-commerce industry for over a decade, I noticed that there was an interesting trend that wasn’t supposed to happen. Stores were not going away as people had...
Continue ReadingSelf-checkout is becoming an increasingly popular strategy for fashion retailers, and it's not hard to see why. With rising costs of living and inflationary pressures, retailers are looking...
Continue ReadingWhat were the big product milestones achieved last year by Mercaux, and what does 2023 hold in store? Mercaux's CTO, Alex Petrov, provides a snapshot of our product achievements across...
Continue ReadingClienteling tools have become increasingly popular in recent years as retailers look for ways to personalise the customer experience, build relationships with customers, and enable staff to...
Continue ReadingIncreasingly, retailers are re-thinking whether their current POS systems are right for their business. POS systems are the backbone of any retail operation, allowing you to process...
Continue ReadingAt Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores.
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