---
title: Mercaux Blog | RETAIL TRANSFORMATION (2)
description: RETAIL TRANSFORMATION | Stay updated with Mercaux’s latest blog posts on retail technology, clienteling, in-store digital transformation, and product launches. Explore insights, innovations, and success stories shaping the future of retail. (2)
---

[![mercaux-logo-landscape-1](https://blog.mercaux.com/hs-fs/hubfs/mercaux-logo-landscape-1.png?width=1076&height=377&name=mercaux-logo-landscape-1.png "mercaux-logo-landscape-1")](http://www.mercaux.com)

- [Solutions](https://mercaux.com/)
- [Customers](https://mercaux.com/customers.html)
- [About Us](https://mercaux.com/about_us.html)
- [Request Demo](https://mercaux.com/index.html#demo)

- [![River Island Press Release 3](https://blog.mercaux.com/hubfs/River%20Island%20Press%20Release%203.png "River Island Press Release 3")](https://blog.mercaux.com/next-gen-pos-launch)
  
  ## New: Customer Announcement
  
   
  
  [Learn More](https://blog.mercaux.com/river-island-partners-with-mercaux-rfid-checkout)

### Topics

- Select a Topic

### Subscribe Now

[![](https://blog.mercaux.com/hubfs/Buyers%20Guide%20POS%20Blog.png)](https://blog.mercaux.com/buyers-guide-to-choosing-your-next-pos)   
**September 28, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [A Buyer's Guide to Choosing Your Next Retail POS Solution](https://blog.mercaux.com/buyers-guide-to-choosing-your-next-pos)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

In retail, the POS system is a fundamental. It’s the place where customers complete transactions, but it can also be a hub for inventory management, customer data, great experiences, and...

[Continue Reading](https://blog.mercaux.com/buyers-guide-to-choosing-your-next-pos)

[![](https://blog.mercaux.com/hubfs/D-2272%20%E2%80%A2%20Social.png)](https://blog.mercaux.com/leveraging-investment-retail-marketplaces-in-store-cx)   
**July 27, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [Leveraging Investment in Retail Marketplaces to Benefit In-Store Experience](https://blog.mercaux.com/leveraging-investment-retail-marketplaces-in-store-cx)

 By [Joan López Graupera](https://blog.mercaux.com/author/joan-lópez-graupera)

With the line between online and offline shopping blurring, retailers are chasing the true omnichannel experience. Many leading retailers, including Macy's, Walmart, H&M, Liverpool, and...

[Continue Reading](https://blog.mercaux.com/leveraging-investment-retail-marketplaces-in-store-cx)

[![](https://blog.mercaux.com/hubfs/Modernising%20POS%20header.png)](https://blog.mercaux.com/modernising-pos-talon-one-mercaux)   
**July 24, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [Modernising POS: Turning customer transactions into experience with Talon.One, Mercaux, & Cabiri](https://blog.mercaux.com/modernising-pos-talon-one-mercaux)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

Curious to learn about why the future of Point of Sale (POS) is headless, the challenges that come with monolithic systems, and POS integrations and omnichannel promotions? Talon.One's...

[Continue Reading](https://blog.mercaux.com/modernising-pos-talon-one-mercaux)

[![](https://blog.mercaux.com/hubfs/Home%20%26%20Furniture%20Blog%20Header%20(1).png)](https://blog.mercaux.com/support-diverse-customer-needs-home-furniture-stores)   
**July 12, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [Supporting Diverse Customer Needs for Home & Furniture Stores](https://blog.mercaux.com/support-diverse-customer-needs-home-furniture-stores)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

From large-scale home transformation projects to quick decorative purchases, customers seek inspiring home & furniture shopping experiences for various reasons. How can retailers...

[Continue Reading](https://blog.mercaux.com/support-diverse-customer-needs-home-furniture-stores)

[![](https://blog.mercaux.com/hubfs/BIPO%20Blog%20Header%20Image.png)](https://blog.mercaux.com/bipo-browse-in-store-purchase-online)   
**July 3, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [Say hello to BIPO: Browse In-Store, Purchase Online](https://blog.mercaux.com/bipo-browse-in-store-purchase-online)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

We’ve spoken at length about Research Online, Purchase Offline, and vice versa (ROPO), but why should retailers be paying attention to BIPO? Browse In-Store, Purchase Online is one of the...

[Continue Reading](https://blog.mercaux.com/bipo-browse-in-store-purchase-online)

[![](https://blog.mercaux.com/hubfs/Assisted%20Selling%20Blog%20Header.png)](https://blog.mercaux.com/assisted-selling-bringing-your-staff-a-game)   
**June 20, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [Assisted Selling: Bringing Your Sales ‘A-Game’ In Times of Shrinking Wallets](https://blog.mercaux.com/assisted-selling-bringing-your-staff-a-game)

 By [Domenico Antonucci](https://blog.mercaux.com/author/domenico-antonucci)

An EY survey (May '23) shows that 62% of UK Consumers are 'extremely concerned’ by the cost-of-living squeeze. Not only that, but it is making them think hard about where they shop,...

[Continue Reading](https://blog.mercaux.com/assisted-selling-bringing-your-staff-a-game)

[![](https://blog.mercaux.com/hubfs/Top%203%20Questions%20v3%20(1).png)](https://blog.mercaux.com/most-important-retail-investment-questions-2023)   
**June 8, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [Most important retail investment questions of 2023: How much, how soon, and how sure?](https://blog.mercaux.com/most-important-retail-investment-questions-2023)

 By [Domenico Antonucci](https://blog.mercaux.com/author/domenico-antonucci)

In the fast-paced world of retail, where making strategic investments in IT solutions is crucial for staying competitive and driving growth, no project ever starts without a clear view of...

[Continue Reading](https://blog.mercaux.com/most-important-retail-investment-questions-2023)

[![](https://blog.mercaux.com/hubfs/Blog%20Header%20-%20Improving%20Customer%20Loyalty.png)](https://blog.mercaux.com/improve-customer-loyalty-ltv-with-in-store-solutions)   
**May 31, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [How can you improve customer loyalty & LTV with in-store solutions?](https://blog.mercaux.com/improve-customer-loyalty-ltv-with-in-store-solutions)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...

[Continue Reading](https://blog.mercaux.com/improve-customer-loyalty-ltv-with-in-store-solutions)

[![](https://blog.mercaux.com/hubfs/RTS%20Stage%20with%20River%20Island%204%20(1).png)](https://blog.mercaux.com/on-stage-with-mercaux-river-island-rfid-self-checkout)   
**April 28, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [On stage with Mercaux & River Island: Game-Changing RFID Self Checkout](https://blog.mercaux.com/on-stage-with-mercaux-river-island-rfid-self-checkout)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...

[Continue Reading](https://blog.mercaux.com/on-stage-with-mercaux-river-island-rfid-self-checkout)

[![](https://blog.mercaux.com/hubfs/Survey%20results.png)](https://blog.mercaux.com/what-do-mercaux-customers-think)   
**April 13, 2023**

[RETAIL TRANSFORMATION](https://blog.mercaux.com/topic/retail-transformation)

##### [Mercaux Survey Results: What Do Our Customers Love?](https://blog.mercaux.com/what-do-mercaux-customers-think)

 By [Mercaux](https://blog.mercaux.com/author/mercaux)

In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...

[Continue Reading](https://blog.mercaux.com/what-do-mercaux-customers-think)

- [PREVIOUS](https://blog.mercaux.com/tag/retail-transformation/page/1)
- [NEXT](https://blog.mercaux.com/tag/retail-transformation/page/3)

![mercaux-logo-white](https://blog.mercaux.com/hubfs/Logos/new%20Mercaux%20logo/mercaux-logo-white.svg "mercaux-logo-white")

At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores.

[Learn More](https://www.mercaux.com)

Important Links

- [Platform](https://www.mercaux.com/architecture.html)
- [Customers](https://mercaux.com/customers.html)
- [Partners](https://mercaux.com/partners.html)
- [Resources](https://mercaux.com/resource-centre.html)
- [Blog](https://blog.mercaux.com)
- [Contact Us](https://mercaux.com/contacts.html)
- [Request Demo](https://mercaux.com/index.html#demo)

![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg")

Telephone:  
[+44 203 086 8938](tel:+442030868938)

![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg")

Email General:  
[info@mercaux.com](mailto:info@mercaux.com)

![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg")

15 Alfred Pl, London

WC1E 7EB

© 2025 Mercaux LCI | [Privacy policy.](https://go.mercaux.com/privacy/) [Terms and Conditions.](https://mercaux.com/contacts.html)

[![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.mercaux.com%2Ftag%2Fretail-transformation%2Fpage%2F2%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.mercaux.com%2Ftag%2Fretail-transformation%2Fpage%2F2%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.mercaux.com%2Ftag%2Fretail-transformation%2Fpage%2F2%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.mercaux.com%2Ftag%2Fretail-transformation%2Fpage%2F2%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Mercaux%20Blog%20%7C%20RETAIL%20TRANSFORMATION%20%282%29)