October 28, 2020
Being able to provide a highly personalised customer experience is quickly shifting from a competitive advantage to a minimum requirement across the retail industry. With this in mind,...
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Being able to provide a highly personalised customer experience is quickly shifting from a competitive advantage to a minimum requirement across the retail industry. With this in mind,...
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This week’s e-P Summit 2020 brought retail and tech leaders together from around the world for an ‘Innovation Reset’ discussion. With only a few days to go, new COVID-19 restrictions meant...
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Economic uncertainty and ongoing travel restrictions are just two of the reasons why brand switching is on the up as consumers increasingly move away from their usual brands. To find...
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Four months after retailers opened their doors, anxieties about coronavirus continue to affect consumer confidence. In fact, in the survey we conducted as part of Mercaux’s The Rise of...
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Last week, World Retail Congress brought tech and retail experts together from around the globe in their very first virtual conference. In a series of exciting interviews and panel...
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We’ve spoken a lot on the “theory” of retailers operating post-lockdown, but how have retailers reacted in reality? Social distancing, limiting numbers in stores and hygiene measures are...
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We’ve been supporting retailers during store closures over the past few months to consider how they plan on responding, recovering and reimagining the retail landscape post-crisis (see our...
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Last week, Olympia London was once again the focal point of the retail industry, as retailers and exhibitors gathered for RetailEXPO 2019. This year’s event was centred around ‘energising...
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The National Retail Federation (NRF)'s conference last week once again brought together retail and tech executives from all over the world, demonstrating just how important technology is...
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Last week, retailers and technology innovators came together for Paris Retail Week (PRW). Not to be confused with Paris Fashion Week, PRW is becoming equally important for the fashion...
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