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NEW SERVICE MODELS

Give your Customers Access to an In-Store Digital Shopping Assistant
By Mercaux

Retail stores in England have opened their doors once more, joining European neighbours France, Italy and Spain where stores are also ready for an influx of much needed business. To...

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ADVANCED ANALYTICS

How Do You Measure the Success of Digital Technology In-Store?

Building a digital transformation roadmap is high on the agenda of many retail executives. In fact, McKinsey  highlighted 'digital' amongst 5 critical areas of focus in their latest study

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Retail Transformation

5 Ways to Make Your Email Marketing Stand Out this Holiday Season

In a survey we conducted last week, 33% of the 1,500 respondents said they don't feel comfortable returning to stores yet. Acknowledging this, how can retailers connect with stay-at-home...

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MERCAUX UPDATES

Why have we updated the design of all our products?

As part of the latest release for our iOS products and HQ Web Portal, we have overhauled the design (known as the User Interface Design (UI) and User Experience Design (UX)) to create a...

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ADVANCED ANALYTICS

How Can People Analytics Benefit Your Business?

E-commerce platforms use data to track every step of the customer journey, but brick-and-mortar retail is lagging behind: the majority of retailers can measure footfall and sales data in...

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Retail Transformation

What is Clienteling?

It might be a bizarre topic for us to cover here at Mercaux as we have offered our own Clienteling Solution for many many years, however, we keep a keen eye on the biggest industry...

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Retail Transformation

e-P Summit 2020 Highlights

This week’s e-P Summit 2020 brought retail and tech leaders together from around the world for an ‘Innovation Reset’ discussion. With only a few days to go, new COVID-19 restrictions...

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Retail Transformation

Brand Switching: How Can You Improve Customer Loyalty?

Economic uncertainty and ongoing travel restrictions are just two of the reasons why brand switching is on the up as consumers increasingly move away from their usual brands. To find...

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PRESS RELEASE

Maxi Sport Launches Two Year Deal with Mercaux
By Mercaux

Maxi Sport, a leading sport and casual fashion brand in Italy, has today announced a two-year deal with Mercaux. This important partnership will kickstart Maxi Sport's in-store digital...

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Retail Transformation

The Rise of Remote Selling in Retail
By Mercaux

Four months after retailers opened their doors, anxieties about coronavirus continue to affect consumer confidence. In fact, in the survey we conducted as part of Mercaux’s The Rise of...

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