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NEW SERVICE MODELS

The Shifting Role of the Store: Tips for In-Store Returns
By Mercaux

In-store fulfilment options have soared over the past year, with BOPIS, Curbside Pickup, Ship-from-Store and Click & Collect quickly shifting from a competitive advantage to a minimum...

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PRESS RELEASE

Introducing a New Revenue Stream for Retail: Remote Selling via WhatsApp
By Mercaux

Mercaux, the digital transformation company turning retail stores into multi-purpose centres, has announced the release of its new solution, Remote Selling via WhatsApp. Providing a new...

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NEW STORE FORMATS

The Retail Reopening Checklist: 5 Tips for Safely Reopening Stores

As UK retailers prepare to open their doors, joining European neighbours whose retail restrictions have already been (or are about to be) lifted, we take a look at what retailers can do...

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MERCAUX TEAM

Women's History Month Spotlight - Alina
By Mercaux

For our next Women's History Month spotlight, we're excited to introduce you to Alina Golava. Alina is our Regional Manager, Russia, and has been with Mercaux since 2016! Alina's role...

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MERCAUX TEAM

Women's History Month Spotlight - Cristina
By Mercaux

In celebration of Women's History Month, we're running a "Meet the Women Leading Retail" mini-series. As a female-founded and led company, we're proud to be spotlighting the achievements...

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NEW SERVICE MODELS

Mercaux Interview: What is the Future for Retail Payments?
By Mercaux

As stores prepare to reopen, we turn our attention to one of the most overlooked parts of the in-store experience - payment. Retail POS tends to be dismissed as an afterthought, but, as...

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DIGITALISATION

Quick Wins to Accelerate Your Digital Transformation Roadmap

With so many different digital solutions out there, it can be difficult to know where to begin or what to prioritise. Part of the problem is that digital transformation is often...

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NEW SERVICE MODELS

What is Conversational Commerce?

Is “Conversational Commerce” to online retail what eCommerce was to offline retail? The continued rise of remote selling is disrupting the binary view of retail as composed exclusively...

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NEW SERVICE MODELS

The Power of Personalisation in the Experience Economy
By JRNI

The JRNI and Mercaux partnership helps retailers elevate the experiences they provide. The ability to pair clienteling with appointments allows retailers to personalise in a way that not...

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PRESS RELEASE

Mercaux's New Two-Way Integration with Salesforce Commerce Cloud
By Mercaux

We are pleased to announce a new integration with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalised experiences for...

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