May 31, 2023

RETAIL TRANSFORMATION

More than half of shoppers want their shopping experience to become more personalised, but are retailers responding? With the cost of acquiring a new customer being up to 5-7x higher than...

April 28, 2023

RETAIL TRANSFORMATION

How do you deliver game-changing, Next Gen, frictionless self-checkout via RFID? River Island's Director of Technology Operations, Paul Cooper, and Mercaux's VP EMEA, Shaun Britton, took...

April 13, 2023

RETAIL TRANSFORMATION

In the first quarter of 2023, we took a survey of sales associates' sentiment in the stores of Mercaux's customers. They shared what they love about using our Omnichannel platform, and the...

April 5, 2023

RETAIL TRANSFORMATION

In the world of retail, the POS system is a crucial piece of technology. It’s the place where customers complete transactions, but in some cases, it can also be a hub for inventory...

March 28, 2023

RETAIL TRANSFORMATION

Having just come off stage at Shoptalk, I'd like to reflect on the topics discussed and have a candid conversation about THE ROLE OF STORE ASSOCIATES in today's fast-paced retail...

March 16, 2023

RETAIL TRANSFORMATION

After being in the retail e-commerce industry for over a decade, I noticed that there was an interesting trend that wasn’t supposed to happen. Stores were not going away as people had...

March 10, 2023

DIGITALISATION

A recent survey revealed two-thirds of shoppers expect an integrated experience when moving between channels (e.g., online to in-store, and vice versa). Retailers who are slow to react may...

March 7, 2023

RETAIL TRANSFORMATION

Self-checkout is becoming an increasingly popular strategy for fashion retailers, and it's not hard to see why. With rising costs of living and inflationary pressures, retailers are looking...

February 28, 2023

This month, we had the pleasure of hosting a webinar on In-Store Digital Transformation 2023, where viewers had the opportunity to hear from successful, digitally-focused retailers on their...

February 28, 2023

Iconic British Fashion Retailer, River Island, Partners with Mercaux to Deliver Self-Checkout via RFID In-Store   River Island will be transforming checkout into an experience by deploying...